Sony Playstation 4 Pro 1TB Console
$299.99
$399.99
25% off
Reference Price
Edition: Pro 1TB
Condition: New
Top positive review
1,421 people found this helpful
READ!! - You May have a Defective Unit - READ!!
By Dennifer on Reviewed in the United States on February 16, 2017
tl;dr We definitely need to get the word out to people who are buying new Pros to use ROTTR (Rise of the Tomb Raider) as a benchmark to test if you got a bad Pro or not. I don't want to repeat what others have said about the system. It's awesome. If you are reading this, you probably already know if you want one or not. With "Boost Mode" (Firmware 4.5) incoming, it's almost a no-brainer for an avid gamer. What I do want to share is my experience to save as many headaches as possible. I originally purchased a used PS4 Pro on Warehouse Deals and saved myself $60. Yay! Until I started playing. I soon discovered why it was used - It would crash all the time on Pro-patched games. So, back it went. I still wanted one and decided to buy new this time to avoid anymore hassle. I didn't want to risk losing my 1-year warranty either, which I would soon need. Long story short, my next brand spanking new PS4 Pro started crashing as well. I was convinced it was software related and Sony just working the bugs out. Nope! After doing a lot of research, all the games that were crashing on me (Diablo 3 and ROTTR were the biggest culprits) were being played without hitch by most PS4 Pro owners. I was outside my return window so I had no choice but to send mine to Sony for repair. This was a hard decision as most games still ran just fine (including most PS4 Pro patched games - Skyrim SE, FFXV, AC Syndicate, Shadow of Mordor, Uncharted 4, etc), and I didn't want to replaced a perfectly working system with a refurbished one, but what choice was left? So many others were playing these games without crashing. Well, I got my warranty repair back. Credit to Sony, they sent me a brand new one! Couldn't be happier about that, but the important thing - No more crashing on ROTTR, Diablo 3, or anything else! The fan sounded much quieter and less erratic as well. Without a doubt, the crashing was definitely hardware related as many people had suggested in forums. It happens, I understand. What is surprising to me is how many people this is happening to in the forums. I think most people are okay, but I wonder how many people have defective Pros and haven't realized it yet. If I had to guess (and this is just pure speculation on my part) I would say the problem stems from a very large batch of bad PS4 Pro GPU's. Half of the GPU is always being used. The other half is completely dedicated to Pro-enhanced/patched games only to be used in tandem with the other half (which some games might not fully make use of). This explains why you can play plenty of 4k games without crashing. Whatever the problem, it's definitely hardware related - A patch isn't going to fix it. I know no one wants to hear that their brand new console is defective, but if you are experiencing the same, it's true. Early adopter problems I guess. The good news is you can test to see if yours is defective. Very simply, if you have Rise of the Tomb Raider, play it the second you get your Pro. If you experience crashes, congratulations you won the lottery (you should experience crashes within 15 minutes if it is). Take it back immediately and replace it. If you are outside of your return period, you can still warranty replace it with Sony. If you have to use Sony's warranty repair, I will add they are excellent! It was very hassle free, and they straight-up sent me a new one. For reference, below is my timeline for Playstation repair: 1/25/17: Requested Warranty Repair 1/30/17: Received Return Box and shipped 2/2/17: Delivered to Sony Repair in Laredo TX 2/8/17: Received an email stating my product was shipped 2/14/17: Received brand new PS4 Pro After this experience, I'm definitely buying the PS4 Pro insurance if it becomes available (be aware the regular Playstation Protection Plan currently doesn't cover the Pro). Good luck, I hope this helps!!
Top critical review
16 people found this helpful
WTF Sony? Talk about dropping the ball.
By MacFlagg on Reviewed in the United States on November 22, 2016
2016 was already an awful year and Sony just put the icing on the cake. Beware: This system is not compatible with all 4K UHD TV's. Not even 2016 models. I found this out the hard way. I own a 2016 Vizio P-Series 4K UHD TV with HDR & Dolby Vision. The PS4 Pro will not output 4K HDR, even though my TV supports it. If I want HDR, I've got to downgrade the game to 1080p. A regular PS4 can output HDR in 1080p. This is by no means just a Vizio issue. LG, Sony, and Samsung TV's are also having problems. This blows my mind. There are only a handful of 4K UHD TVs on the market right now, you'd think Sony would have made sure the PS4 Pro worked with all of them prior to launch. Moreover, some of Sony's own TV's are having issues. The PS4 screams, "half baked and rushed to market!" There are no launch games that are 'Made for PS4 Pro 1st' which are then downgraded for the PS4 Slim. Instead, games are being retrofitted with mixed results. It's mostly hard to tell any difference, aside from some games looking a little bit clearer and others having bit better coloring with HDR. Hence, there's really no game you can currently buy with this system to show off its true power. There's no consistency with how the current games use the extra power of the PS4. Some games have HDR, some don't. Some games play in native 4K, most don't. Some games allow you to increase the frame rate, others don't. Moreover, each game must be individually set up. There's no 4K Blu-Ray player, even though Sony invented the technology. They say it's because people would rather stream their 4K content. But then the Amazon app not only doesn't stream its 4K content and Netflix's 4K shows with HDR aren't being displayed in HDR. WTF? Once you get used to Marco Polo in HDR, seeing it without the enhanced color is like sandpaper to the eyes. I hope and pray the HDR issues are fixed in forthcoming update and games come out, which were built from the ground up, that truly harnesses all the new power. Until such time, I couldn't recommend anyone get this system, especially if they already own a PS4. Here's a wish for game developers: Produce games where they're locked at 60FPS, with the best possible textures, lighting effects, atmospheric effects, densest populations of objects (people, plants, animals, buildings, etc...), and maximum draw distances for 1080p. Then scale back whatever is necessary for 4K output. At 1080p, I imagine the PS4 Pro has enough horsepower to make games look almost equal to their PC counterparts. Or you could switch to 4K, which would dial the graphics down a bit, but add tremendous clarity. Then you'd have the best of both worlds. Update: 11/24/2016 As it turns out, my television is fully compatible with the PS4 Pro. It was a matter of settings. If you have a 2016 Vizio P-Series SmartCast 4K UHD TV, then here's the proper settings. On the PS4, set resolution to 2160p RGB (2160p YUV420 is a format older 4K TV's use and will not allow the PS4 to output HDR in 4K. 2160p RGB is also known as YUV422). Turn HDR to automatic. Plug PS4 into any one of the HDMI ports 1-4. DO NOT USE HDMI port 5 (Ports 1-4 are 2.0a HDMI ports, HDMI 5 is 1.4. For 4K with HDR, it must be a 2.0a HDMI Port.). On any tablet or phone, launch the Vizio SmartCast app. Nvigate to Settings/Inputs/HDMI Color Sampling, then choose the HDMI input selected for the PS4 Pro. Turn HDMI Color Subsampling ON. That's it. You should now have 4K in HDR. That being said, playing Uncharted 4, The Last of Us, Shadow of Mordor, and just today, the newly patched Assassins Creed Syndicate, its hard to see the difference. As I said before, the standard PS4 will do HDR on 4K TV and many newer models do a really good job of upscaling all by themselves. So far, the graphical differences are subtle at best and completely unnoticeable at worst. Therefore, I still can't recommend this system to anyone who already owns a PS4 and with Black Friday coming up, I'd lean towards a PS4 Slim game bundle for $250, because the PS4 Pro hasn't turned out to be $150 better and it doesn't come with a game.
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