Samsung 55" QLED 4K Q80DA Series TV (2024) (Factory Reconditioned)

I have only owned the tv for a short time now and am still working on getting the picture dialed in to where I like it. I ordered this and the seller was PC Richards. No one but Amazon had it in stock just before Christmas. I set it up and was disappointed to see a slightly dark spot the size of a grapefruit in the upper middle of the screen. It only showed on a light screen but it was there. I reported the defect through Amazon and the order was picked up and my money fully refunded no questions asked. The delivery guys even showed up with a screw gun to disassemble the tv for return (I had already placed it back in the original box. That is outstanding service. I ordered a replacement through Amazon but this time the seller was Samsung. It arrived timely and with no apparent defects. I think this is a very nice tv set, I have the Q80d in 55". The screen is very bright with great color deep blacks etc. I still need to dial in the picture to where I want it but I will get there. The sound is pretty good for two tv speakers, but I ordered a Samsung soundbar after a week. Not required but i like fuller sound when watching movies. The "smart" aspect of the tv work quite well and the apps load and run smoothly, even on wifi. I was worried I would not like the remote after reading some of the reviews but it is quite user friendly in my opinion. It is small and could be easily lost so will have to be careful. Very happy with this purchase. The new one arrived quickly and I had it set up in less than 10