(NEW) Samsung HW-Q990D 11.1.4ch Dolby ATMOS Soundbar w/Subwoofer
$997.99
$1,997.99
50% off
Reference Price
Condition: New
Top positive review
59 people found this helpful
Practically Perfect
By ijh on Reviewed in the United States on August 16, 2024
Please read this review as 4.5 stars. This unit gets high marks from most professional reviewers, and rightly so. Due to advancing age and the realization that I won't be hefting 40lb receivers and 80lb speakers much longer, I decided to start downsizing - and this was the first thing I did. Glad too. It is as good as advertised with only minor criticisms. Out-of-box it is powerful loud, seemingly louder using eArc than the HDMI inputs. (I recommend a break-in period for the speakers before too critical a listen). The center channel seems a bit dominant, L/R mains a bit weak, and low bass prominent with weaker mid-bass. The claimed pass-through capability is only if the soundbar is turned on - it will not pass audio/video if it is off, so if you are planning to use the unit as a hub, just be aware that it is NOT passive pass-through. There are four sound modes but EQ is only available on "Standard"which is unfortunate as it could be positively applied otherwise. I would like to recommend that the next iteration have EQ available in all modes and each speaker individually addressable as well. Right now only Bass/Treble sliders are available for the advanced sound modes (Surround, Adaptive). One critique is that ATMOS is a bit weak, not that it matters much since ATMOS material is not always mentioned in the program descriptions of the various streaming sites when selecting a viewing choice. Fandango does a good job of identifying ATMOS coded offerings but not the other streamers. Amazon Prime Video only offers ATMOS if you pay the extra fee for no commercials, but even then the audio description is missing (I subscribed to no commercials for two days and never saw the word "ATMOS"). I did download some demo files and detected a faint ATMOS effect when playing them through the system. There are two sound adjustments one may employ that attenuate the sound, they are called "SpaceFit" and "Adaptive". I am still trying to figure out what they do, although I did notice a slight echoing effect using Adaptive. The remote is small and sparsely populated with buttons, several of which have arcane double button presses for "hidden" functions. The mobile app is much better and quite handy - highly recommended. In sum, a great sounding system that's even better after break-in. I sincerely hope for better EQ capabilities in the future.
Top critical review
10 people found this helpful
Subwoofer dropping, terrible customer support
By Will on Reviewed in the United States on November 18, 2024
I should have learned by now from my other Samsung appliances breaking and having to deal with customer support. I took a chance with this soundbar based off the positive reviews of the sound quality. However, after only a couple months of use I noticed that the subwoofer would just drop and reconnect, and it happens non-stop. When I looked up this issue online I found that this seems to be a common issue! I've tried talking with customer support multiple times and have made no progress on fixing the issue. What a waste of money. I will never buy a Samsung product again.
Sort by:
Filter by:
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews