(NEW) Samsung HW-Q990D 11.1.4ch Dolby ATMOS Soundbar w/Subwoofer
$997.99
$1,997.99
50% off
Reference Price
Condition: New
Top positive review
2 people found this helpful
Probably the best sound system for the price you will find.
By Rich on Reviewed in the United States on June 12, 2025
Hands down best system i have purchased for home theater. The Q-Symphony is amazing. You plug them up, start the setup from the Samsung app, if you have other devices it automatically configures the network, super simple and connects to the TV. It happened so quick and easy i actually thought i had done it wrong and went over the setup again. I purchased this as an open box, its was brand new as far as i could tell, its was nearly 50% of the cost new, excellent value because even at retail, for me I would have purchased it after watching other people review it. Overall, i could not be happier, but lets cover some things. The bar and bass box are heavy, there is a lot stuffed into them and you can hear the quality as you listen to them. The remote option is awesome and really easy to understand, but you wont need it, once paired with a Samsung TV in Q-Symphony mode, it turns on and off by itself with the TV. the volume on the TV remote controls the bar and the TV, oh and i use my phone to configure most things through the app. Super convenient, no wires, no fixed location, can help you space them right in AI mode, and just a ton of features. I try to put negatives in my posts otherwise i feel like am just a corporate parrot, but honestly i dont have any. The only thing i would say, is the D and C series are nearly identical, the D incorporates a few extra features, but you would probably wont miss them unless your an audiophile and stream a lot of music, so if your budget is tight but still want something excellent at a really good price the last generation C series is also a very good buy. This system has been flawless, it sounds amazing, enough loudness that I wonder when the cops will be called on us for our Saturday night movies. Its crystal clear, there is no popping, no coil whine. 10/10 would buy again, even at full retail. Which is possible because i may get one for the bedroom too. Huge fan.
Top critical review
59 people found this helpful
Samsung Review: A Disappointing Experience with a Once-Great Brand
By Alexander Gutierrez on Reviewed in the United States on December 11, 2024
As a customer who has spent over $20,000 on Samsung products in the past month, including dryers, washers, refrigerators, stoves, TVs, and cell phones, I feel compelled to share my profoundly disappointing experience with this brand. Samsung, once known for innovation and quality, has become an obsolete brand, operating in a way that feels more like a scam than a trusted company. Here's why: Customer Service Lacks Any Interest in Helping the Consumer When you call Samsung's customer service, it quickly becomes apparent that they are disorganized and unprepared to assist. Even though you're registered in their system, they often claim they don't have your information. Agents lack knowledge, and their support process is frustratingly inefficient. Unwillingness to Replace Defective Products Despite reporting issues with a new TV that arrived with clouding, Samsung refused to replace it, insisting instead on repairs. After long calls and numerous tests, they sent a technician who replaced the screen, but the clouding persisted. The technician then said there was nothing more he could do and left. When I followed up with Samsung for a replacement, they refused, stating that multiple repairs are required before considering a replacement—even though the product is less than 30 days old. Unprofessional and Ineffective Technicians The technician who visited did not take the issue seriously and dismissed the obvious defects visible on the screen. Their lack of accountability only added to the frustration. Declining Brand Reliability Samsung's products and service no longer reflect the quality and trust the brand was once known for. This experience has left me feeling scammed and betrayed as a loyal customer. I strongly advise against purchasing any Samsung products. There are better, more reliable brands in the market that prioritize customer satisfaction. Save yourself the frustration and disappointment. As someone who has invested heavily in Samsung, I can confidently say I will never buy another Samsung product again. Consider this review a warning to any prospective buyer. Think twice before choosing Samsung—it's no longer worth the risk.
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