Top positive review
Looks and works perfectly on my Arlo Pro 2 and Ultra camera system
By Mike E on Reviewed in the United States on February 26, 2025
I purchased this through Amazon resale. It arrived appearing factory fresh and in perfect condition...appearing as new. The hub powered up and did require a firmware update, which was simple, quick and easy. I've been using the hub now for a few weeks and everything seems to be working properly. Setup was done through the Arlo smartphone app. I am very satisfied with the purchase and managed to save a little by buying Amazon Resale.
Top critical review
18 people found this helpful
Works good, but you need subscription to get a good service.
By Juan M Carlos Gonzalez on Reviewed in the United States on December 6, 2023
I had another set of these cameras/hub 4 years ago, and I liked it. I bought this one hoping to get the same level of service. I came to find out that I need a hub to be able to record my videos, so I ended up buying a hub and after buying it, I found out that I needed to buy a USB drive. And now the videos are saved in a different place than they were used to be saved and they are not classified between the different cameras, they are all in the same folder. Also, I added my wife to the account so that she could monitor the system in her phone as well, and came to find out that when you save to a hub, only the main account can see the videos, only one person can monitor. I do not know if ARLO just changed and they are now trying to get more money from us, but it used to not be like this, but now, I am very, very disappointed at what I get now with ARLO. If I buy a security system ( i.e. cameras ) I should be able to do exactly that... I pretty much bought useless cameras... that is it.
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