NACON Daija Arcade Fight Stick

I know this sound generic, but if I could leave a no-star review, I certainly would. I got this and was pretty excited. I play fighting games all the time and wanted to switch to an arcade style controller and see if it's any better. However, when I got it and plugged it in, the USB-C port was loose. I tried many other chargers, but they were all the same. To my dismay, I tried playing it, but it would get loose with the smallest of movements. I tried it the next day to see if it had mysteriously gotten better, but somehow it got worse, and it doesn't even connect anymore. The build quality is fine enought, but I don't understand, from all the five star reviews, how no one else gotten this problem. I'm severely dissapointed and will never buy a product from this company again. I don't know if I got a dud or what, but this was a waste of money and I'm very mad and shocked that a partnered product with EVO is like this. What a let down.