Sony WF-1000XM5 Wireless Bluetooth ANC Earbuds (Grade A Refurbished)

There’s a bit of possible Sony hate going on in some reviews, like others I got burned on a pair of WF-10004XM refurbished and one of the batteries started failing after a year. Wasn’t worth the cost of repair. Have others from QCY and Soundcore that were surprisingly good for less cost. Also had trouble with refurbished headphones WH-1000XM4, luckily had added insurance. Cut to buying a new pair that have been flawless. Got the Sony WF-C700N a couple months ago to scratch my earbud itch. Very good for the price. If you’re not ready to throw down $300 for the XM5 they’re a great alternative. Not quite as musical, but no gripes anyway. You can get picky about the throwback buttons but oh well. One comment before I get more specific on the XM5. I fully agree with another review that calls out Sony for how complicated their Sony Connect app has become. It could be simplified for people who don’t want to get into the tech so much. Now, how do they sound? I’m impressed and I’m not using them to their full potential. Using with iPhone so Bluetooth SBC codec is the most basic and lowest quality solution (after digging into the codec question a bit more it does appear that the iPhone has the AAC codec also). However, with the help of Sony’s equalizer and DSEE function I’m very happy with the sound. I almost don’t want to try them with a better codec and then have to go back. (Still applies with AAC, DSE does improve sound) I need treble boost for my old ears and having played bass no surprise I like a lot of bass. These don’t disappoint. I did an A-B comparison with the XM4 headphones and they didn’t have quite the low end but good and punchy with good definition between bass and drums.both can become nice and “growly” on the low end. Noise cancellation is very good, not as good as the headphones but after only a couple days I have been quite satisfied so far. Comfort level is better than the XM4 buds, but I’m so pissed I wasted the money now I don’t want to dig them out to compare audio! I think Sony really improved the fit and design to be lighter, more comfortable, and have impressive sound. Let’s just hope they found a better battery. Used overnight and had battery left in the morning but playing audiobook on timer so i couldn’t say how long continuous playback. I’ll update after I’ve had them longer. (Update) battery life seems to be very similar to the XM4. Sometimes I have battery left in the morning sometimes it comes up short. Another follow up, comes with 4 sets of tips but apparently I have very large ear canals as I’m unable to get a complete seal with the included buds. The large felt good at first but when I used the connect app to check for airtight seals I could not get them to seal. Fortunately I have many tips I’ve saved over the years and by mixing, matching, and testing I have a couple that seal. I even tried ordering extra large tips from a couple vendors and they didn’t work either. Nice that Sony is including extra small but what about us with extra large needs! I do have a possible solution on the way, find a video on YouTube that shows how to use Sugro glue rolled up and inserted in the mushroom part of the tip. Press in the ear to get a fit and then allow to cure over night. Hoping it works, I have a few tips I’d like to try this on. Was even investigating custom molded tips but for $150 plus I’ll try the Sugro hack… 8/5/23 tried the Sugro hack yesterday. Still have to work to get an airtight fit but it definitely helped. My opinion on the sound has not diminished. Excellent with what I listen too. A lot of classic rock but also new material from Elle King and others. Listening to Lourdes “Royals” a very deep bass which presents low, solid, and clear. You can easily distinguish the bass and drums. The low rumbling bass of Pink Floyd “Welcome to the Machine” couldn’t be much better in any buds. Almost like I could feel it. I’m now using the WF-C700n as my workout and dog walking buds. Sound signature is very similar but the bass is not quite as good. One thing they are lacking is the airtight fit check in the app. I had to use other tips and the Sugro mold hack to get a good consistent fit in both. The included tips are worthless to me and my big ears. I see a lot of criticism of the noise cancellation for the XM5. I have no way to measure so it’s pretty subjective but I’m not disappointed. At least as good as the XM4. But with any ANC earbuds the airtight seal is critical. If you’re not ready to throw down $300 the WF-C700n are a very good alternative, but are not touch controlled, a single button on each side. Not quite as good on the low end but not disappointing either. In direct comparison you can hear the difference. I still think these are 5 star worthy. I’d take off half a star because of the somewhat complex app but if you like to tinker with the sound and features, give it back. People who are not “technical minded” may find it intimidating. I find it useful but jammed with some features I wouldn’t normally use, like automatically changing settings depending on location as an example. Some might find it useful but not me. The equalizer and clear bass functions are excellent. DSEE function makes a noticeable difference in sound quality. Happier with these than I was with the XM4. Just hope the batteries last, I would hope Sony changed from the $70 replacement cost batteries (not including labor) used in the XM4 as apparently so many people had problems with them dying out after a few months. 9/22/23 Used these today instead of the WF-C700n for my indoor cycling and to walk the dog. Usually I do those activities with the cheaper buds as for $300 I want to take every precaution to protect them. So…more feedback on the ANC. Definitely a difference on the bike with 2 pretty loud blower fans on. The WF-C700n does a very good job in the same situation but I could definitely tell a difference. Could hardly hear the fans at all and the WF-1000XM5 does have the superior sound performance. Note these blowers are loud enough that if I have my Apple Watch to close to them I get the over 90db warning. They’re not 90db from the bike but they are loud. These cancelled almost all the noise. With volume on my music I don’t hear the fans at all.