VTech LS6381-2 Bluetooth Speaker

BACKGROUND: I'm quite informed in the cordless phone industry. I ALWAYS, even now, recommend Panasonic for a few reasons: a) they're actually still updating and improving the phones, doing things such as adding Bluetooth, allowing one handset to power the base in case of a power outage, etc., b) they stand up better than any AT&T or V-Tech, and c) they use standard AAA rechargeable batteries instead of the hard-to-find battery packs. So why did I buy this V-Tech? Well, Panasonic DOES make a base that will wireless connect to a bluetooth headset. I would recommend that over one of these V-Techs. But the problem is that I bought that Panasonic a couple years ago for my mother and she couldn't grasp that the Bluetooth headset needs to be charged, can be turned on and off, needs to be connected to the base, etc. So, a few years and several dozen drops later, it was time for a new phone. Since V-Tech is the only one that makes one with the headset, I pulled the trigger. And that was a mistake! THIS V-TECH: The handsets are not built as well as the Panasonics. They don't stand up and the speakerphone is not a good. Then, there are two huge problems with the earpiece/headset: One, it comes with several different methods to attach it to your head or ear. However, NONE of them work and it will fall out. I promise it will fall off of your head/ear. It's not like a headset intended for cell phones; it's very poorly engineered. I'm shocked they released it as is, actually. Second, the method of attaching the ear clips or headclips to the headset unit is the weakest, most poorly thought-out method you can imagine. As I was attaching the various ear/head clips to see which would fit the best (none of them fit well), I was worried that I would break as I was carefully attaching them. I left my mom free to use it. I talked to her on it and she kept complaining how it wouldn't stay in her ear (as I already knew). Then, about a week later it fell out of her ear when she was cooking and one of the little prongs of that little clip that looks like it would break, broke. So, broken clip. It was 35 days since purchase so I couldn't return it to Amazon. I told her to write to V-Tech (although a replacement wouldn't really help...and since she's already used the handsets for a while now I can't really resell them as mint on Ebay). I don't know what we're going to do with the headset unit. Maybe I can glue on some type of ear clip. But, I'd also need a better ear-bud because these do not go in your ears like normal cell phone bluetooth headsets.