Top positive review
49 people found this helpful
Makes a Great Baby Monitor
By Arby on Reviewed in the United States on February 12, 2025
Got two of these after I wasn't finding anything I liked for a new baby monitor. The fact these are always running but connect to our phone is a lot nicer than carrying around the parent unit of our old monitor, which we also needed to plug in often as it's battery life was terrible. Plus, once we don't need monitors anymore, I can use them as actual security cameras. These have a very nice, modern look, and the build quality is actually great considering the price, I expected these to feel a lot cheaper. They have a full range of motion, which is a massive boost over our last baby monitor, which didn't move at all. They also come with cords and a power adapter, which is great since many companies stiff you in this area, expecting you to pay for adapters or use others that you already own (looking at you cell phones). I'll preface this section by clarifying that we're using these in conjunction with an audio only baby monitor. This is because my wife wanted something that would quickly play the sound in each room if it heard crying. To be clear, the camera will play audio just fine, but having the app open constantly isn't ideal, and when it's not open it sends notifications of a sound or motion event. The speed of these notifications is very fast, but the sound isn't enough to wake us at night, wheras the sound of crying wakes us up fast. When the camera detects motion, it's default setting is to track the source until it stops moving or leaves it's view. This is incredibly cool and a great feature in a security camera, but for a baby monitor, it's less great, at least for older kids, as they'll be drawn towards it's movement and either be scared of it, or try and play with it (if it's reachable). I turned off the motion alerts so the camera remains fixed wherever I point it, and I can move it in the app if necessary. For sound alerts, as I said before, they're quick to notify you if the app isn't open, and the sound just plays if you're viewing the camera. There is actually a setting to have it trigger alerts on crying sounds vs other sounds, however this feature is locked behind the subscription service, so I was not able to test this. Regular sound alerst work pretty well, and didn't trigger for our ambient noise machine, but it did for loud cars going by (we get a few annoying drivers late at night) and once for a train horn in the distance (bit surprised at that one, but speaks to it's mic I guess). The app is nice to use and fairly straightforward, and you can easily view multiple cameras at once, and select one of them if you want to move the camera or hear the audio. You can also create a widget on iPhone (and I'm sure on Android as well) that links directly to the camera feed, so you don't need to swipe around looking for the page or folder you put the app in, open it and then open the feed, rather just swipe to the widgets and tap the button to jump right to the feed. If you have two cameras, you can have both there and swipe before tapping to swap between. Overall very nice cameras, they make great baby monitors on their own or coupled with an audio monitor, and for a far more affordable price (even with a two kid audo monitor, and two of these cameras, it came out almost $50 less than a two camera baby monitor on the cheaper end).
Top critical review
22 people found this helpful
Bad returns, bad service, questionable function.
By Jeffrey T Gaddie on Reviewed in the United States on June 26, 2025
Not sure where to start. I like the function quality except for some glitches, but not the customer service. First camera i put up and instantly had problems. Had to keep climbing a ladder to press on the power cord to get it to power up again. Dropped out every day. So ok it's got a bad connection, it happens. I go to Amazon to replace it, simple thing usually but only option given, is return it and choose from a set list of different items. You can't just return it for the same item! So contact customer service chat. If I understand the service rep correctly.... because it kept changing.... after telling them I just want to replace the bad one, she tells me to return the one (which comes in a 2 pack, and they will give me 25% credit. So they send me out of the box defective product, and you can send it back for 25% refund. Wtf? So I tell her I just want it replaced. They say they can do that. Never would say why you can't just do the normal Amazon method. So after I think it's all good, they want me to call their service rep at another number to get a replacement. So I asked them why... didn't we just resolve this? After all the questions and troubleshooting? So they want me to go thru the whole thing again. So I ask again, can't you just send me a replacement? They respond yes they can if that's what I want. I said yes that's what I've been saying this whole time. So eventually they are sending me a pack of 2. I take one out, put the bad one back in the plastic baggie with the other..... they aren't boxed together and they sell them seperate, no idea why they can't just send one. So I will now return the bad along with the other good one they sent. The cameras are water resistant but not water proof. Worried about that becoming an issue. So far they work well except, they like to suddenly for unknown reason change the set waypoints/pan settings. Haven't figured that out yet, afraid to ask the service rep. . But every day I have to reset the setting to where I want it to point. Thought maybe it was lose and had spun around some on its bracket, but there's no logic for it to suddenly change sometimes to pointing straight up, or down on several set points. Just for no reason. Good quality picture but crazy customer service and crazy glitches in settings. I wish I had just sent them all back! Additional: replacement received, replaced the one camera and using the original brown shipping package, sealed up the bad one and the new one i didn't need that they said would be sent and to send back. So that cured my power problem but this one still has the pan way point problems of changing on their own. Read up that this is a common issue that they have yet to fix. Amazon forced me to return the defective unit by win Dixie machine. So I had to drive further, then following this crazy automated machine it tell me put it in the very very thing plastic bag. Seal it. And put label on it. So will in putting the brown original paper package in the baggie. Chrome service at win Dixie behind telling at me to put only the items in the plastic and not anything else or package. Which looked funny with everything lose in this flimsy thin clear baggie. So between wyze and Amazon this is a total fail.
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