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5,504
3.7 out of 5 stars

Samsung Galaxy S22 Ultra 5G 256GB (S&D)

$720.99
Condition: Refurbished
Color: Black
Screen Size: 6.8"
Carrier: Fully Unlocked
Capacity: 256GB
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Top positive review
174 people found this helpful
Works great (so far), great price, worth the buy!
By Katie Vendetti on Reviewed in the United States on April 26, 2024
It's always a gamble buying a phone that's renewed/refurbished, because you hope you're going to get what the seller actually promises (as opposed to a disappointing/broken/non-working product). This isn't my first refurbished phone, but I'm always a little anxious spending the money on something I HOPE is going to be good (as opposed to brand-new/unused). I bought this phone in refurbished/excellent condition. After reading multiple reviews on multiple refurbished phone listings on Amazon, my biggest concern was (always is) getting one with a damaged screen, cameras, or having it not truly be unlocked. I've had this phone less than 24 hours, but here's my take SO far (I can't speak for other people, these are just my experiences): 1) Yes, it was (for me) truly, 100% unlocked. Not even an ex-carrier logo when I first turned it on! (My previous 'unlocked' refurbished phone has a T-Mobile logo when turned on) I was quite happy/impressed about this. 2) No scratches (that I could see) on the front/touchscreen. There are multiple, TINY scuffs on the sides (not part of the touchscreen)/top edge/bottom edge of the phone - which I fully expected w/ a refurbished phone, and I'm totally fine with it (and this is if I'm REALLY nitpicking - they're really not that bad, though. It's just not FLAWLESS, which - again - I'm fine with). 3) 99% flawless on the backside - the ONLY thing I can see is a TINY scuff on the edge of one of the cameras (not the actual camera/glass screen itself), and this is cosmetic - it doesn't affect the quality of the camera (that I've noticed). 4) S-Pen pops out like it should, seems to be fine. 5) Charges just fine so far - both wireless and wired. 6) Popped in my SIM card (US Mobile, uses T-Mobile network), and it worked instantly. No phone/SIM-related problems so far. Everything - and I mean everything (data, wallpapers, photos, Samsung Notes from my previous phone, sounds/ringtones, apps, folders, etc) - transferred from my old phone perfectly (Samsung Smart Switch app). 7) Fingerprint reader works fine for me so far - and that's with a plastic-y (TPU?) screen protector that I put on it. I haven't noticed any real issues thus far - if anything changes, I'll update my review. OVERALL: For me, yes it's definitely worth the money. If you're considering it and you're on the fence (and I understand why you might be), I say go for it. I'm very satisfied, hopefully nothing changes in time. Buying refurbished is a great way (in theory, lol) to save money while still getting a phone you really want (I think they're normally way overpriced anyway). Shipping was great (got mine the next day!), no issues with packaging (very safe/secure), and the phone - while not literally FLAWLESS - still looks great, works great, and I look forward to using it for a long time to come! A great buy overall!
Top critical review
117 people found this helpful
C'mon quality control, you can do better. IMEI is carrier locked.
By Ethan Carr on Reviewed in the United States on March 30, 2024
Edit 04/05/2024: Currently 0/4 now on these refurbished phones, never had these issues before with used phones. I wanted to post a review for each of the phones however it looks like two were posted from the same listing so this speaks for all. With these items being not fulfilled by Amazon, it is the fault of RE-CELL, Cell Rider, ELECTRONICDEALS, and MOBILESUPPLY. Check with the actual seller (not amazon) to see if they are trustworthy, I have found them to be not. I received the phone and all was fine for the first day. Showed up great condition, barely could tell it was refurbished, and was pleased with the condition and delivery/unboxing experience so far. Though after that I noticed I had lost cell service, and would refuse to connect to any cell network, after I went through a few days of rigorous troubleshooting on my own and with Verizon they advised me to replace the phone, which I did. Thankfully the return process was fine and was accepted, however the fact that the only option listed was a UPS picked, in which they would require me to wait for them to arrive at some point in the next 3 days, however they never showed up, so I had to reschedule a second pickup with amazon, and wait another 2 days until a pickup. Had there been a drop-off option like every other item I have ordered on this site, I could have had the refund started a week prior. Instead I had to go through a magnitude more hassle to send back a phone that should have never been OK'd in the first place. I am surprised something simple like a phone being locked to a carrier would slip through your QC process, like c'mon its just a simple IMEI check, just do it, its not terribly hard. I've purchased many refurbished phones in my time, this is the first time I've received one that didn't work as a phone. Scuffs, scratches, dings, dents, that's fair play with used phones and I've become used to, but it needs to at least work like a phone. (Spoiler alert, I've now had to go through 3 (YES THREE) of the S22 Ultra ''''Factory Unlocked'''' phones so far, with all 3 having issues, 2 of them being the IMEI lock issue on these unlocked phones.) At this point in time, I no longer trust Amazon for my used phone needs. I'm 0/3 on phones from supposed 'excellent' condition, nothing has been excellent about my experience other than finally seeing my money be returned.

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