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18
4.2 out of 5 stars

Top positive review
Sony hits a home run
By Joe on Reviewed in the United States on July 12, 2023
It’s a beautiful TV - it’s paper thin at the edges, the 65 inch OLED screen has almost no bezels. It definitely elevates the look of any home entertainment. The TV viewing experience is great. I mainly use it to watch movies at night or in the dark, which is why I wanted an OLED screen so I could see details of dark scenes, despite keeping the brightness low. It performs really well in almost all settings. I use it mostly for Netflix shows and the occasional movie. The sound from the TV is decent as well, although nowhere near the quality of a dedicated sound bar or sound system. Overall, this is a sound investment. Even though it’s a slightly older model by a year or two, I feel that it doesn’t look outdated at all and will hold up for years to come. Newer TVs might have fancy marketing, but I came to realize I likely wouldn’t be able to realize much of a difference anyways. For most, this is all you’ll need.
Top critical review
62 people found this helpful
Don't buy this TV from Woot. Just don't do it, you'll regret this decision.
By Smasher Catski on Reviewed in the United States on March 25, 2023
Hi there, please read this carefully before you consider clicking purchase. Woot sold me an 85 inch brick. It powers up, it just doesn't work. So I called amazon within 6 hours of receiving the TV. Amazon sent me to Woot. Woot offered some cursory platitudes and asked me what they could do solve the problem. I asked what I should do. They walked me through a reset, which didn't work. What should I do next, I asked. What would you like to do, they asked. Since I'm not an electrical engineer or an IT person, I asked for a replacement TV and $350 as this is what the tv mounting contractor would charge to unmount this one and remount the replacement. Woot told me no on both counts. This took another 5 messages. It takes Woot 24 hours to respond to each message. So Woot wasted 5 days of my time. They offered me a refund, and a pickup of the bricked TV. Woot's delivery company is named CEVA. CEVA called me from a number that registered as spam on my phone, and left me a voicemail. I immediately returned their call, no answer, voicemail. I left a voicemail. An hour later I tried again, no answer, voicemail. I left another voicemail. Zero response from CEVA to either of my two calls. Next morning, Woot messaged me back saying CEVA is saying you aren't responding, please call them. I called the CEVA number Woot gave me. CEVA says they're closed, no live person, no voicemail option. Woot asked me to email CEVA, but doesn't give me an email. More time wasted. Because I made a bad decision to purchase from Woot, I have a non-working TV that I cannot return, a refund that I don't have, and I'm out $350 for mounting and unmounting costs for the replacement TV that I got from Costco. Do not purchase from Woot. They will waste your time, your money and cause you stress and anxiety. Read carefully who is going to be fulfilling your Amazon order before you purchase, Do not buy if Woot is listed as the fulfilment company. Just don't do it. Buy from a reputable retailer or directly from the manufacturer. I hope this information will save others from ever interacting with Woot, which I did accidentally, to my detriment.

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