Top positive review
6 people found this helpful
Same high quality you're used to from Optoma
By D. Varas on Reviewed in the United States on June 16, 2021
The picture is bright in 4 PM sun with the shades wide open. Of course the darkest colors look even richer with the shades drawn, but it looks 90% just as nice in a bright room (80% as nice with the most strict eco bulb preserving mode). The resolution is true 4K, and it makes a huge difference when you have high-res content. The refresh rate options are nice for gamers with the latest consoles. For blu-ray, the true black is surprisingly deep. The fan noise is somehow quieter than older 1080p models. The audio sound is reasonably clean and loud. However, the lowest setting isn't as low as I'd like to avoid waking someone in the house. Happy surprises: despite having the same familiar remote, the UI is much easier to use than past models, and it's all more responsive too! No more fussing with the source buttons to recognize HDMI signals -- it works the first time, every time. Having the cable inputs in the back looks cleaner than the many side access units out there. Like most projectors, the mounting holes aren't standard. If you're using an arm or ceiling mount, you'll want an adjustable mount on the smallish end (the three holes are roughly 4.5"/4.5"/5” apart in an irregular triangle, longside facing the back). It's long throw. I have around 100" screen at 12.5 ft. (I have to zoom down to fit my 85" screen, and this causes light bleed past the edges.) The zoom range is narrow, like 1-1.1x, so set it up in your house first and try it on a wall before you seek the correct size screen. (Don't be basic using the naked wall; get a screen. The picture quality deserves a good flat white backdrop for all the gorgeous detail.)
Top critical review
10 people found this helpful
Image slowly deteriorated then bulb blew
By Ammon Cruz on Reviewed in the United States on August 23, 2022
This is my second projector from Optoma, in 2014 I purchased the S316 projector which performed so well for the $309 price point that I when it was time to upgrade I decided to purchase from Optoma again. I purchased the UHD38 to watch movies and eventually play games on. I purchased it on 12/31/2021. Initially there were no major issues with the projector and the image quality was everything that I was expecting. After about 2 months I would notice the occasional color distortion and lines of blocks through the image were highlighted; this issue would come and go and could be reset by reconnecting HDMI link, by April 2022 I had two dead pixels. When my Playstation 5 arrived the projector had issues maintaining connectivity to it via the HDMI port and would constantly disconnect then reconnect which is not ample for gaming. Finally after about 7 months the bulb blew when I was turning the projector off. Now I'm back to using my Optoma S316 which is still operating fine 8 years later. When I attempted to contact customer service by phone I was on hold for about 30 minutes before I left a voicemail with the promise of a return call. The return call never came. So about two weeks after that I searched for the customer service email and I managed to send out an email detailing my problems with the projector. It took thirteen days to get a response by email which included a link to customer support maintenance form. I finally filled out the form today so soon I will see if the projector I spent $1300 on which broke within 7 months is still covered by the warranty. I have no additional recommendations for alternative projectors to purchase at this price point however as it stands right now this project has been rendered unusable with minimal use in a 7 month period, so I do recommend looking elsewhere. I'll update review if projector is repaired by Optoma support and works correctly after fixed, at this point though my expectations are low and I expect that I'm just going to be out the $1300.
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