Sony WH-1000XM5 Wireless ANC Headphones
$289.99
$398
27% off
Reference Price
Condition: Grade A Refurbished
Color: Black
Top positive review
275 people found this helpful
Sony never disappoints!
By Richard Huynh on Reviewed in the United States on November 24, 2022
I thoroughly enjoy what Sony has to offer in their product line. I have the PlayStation 5, a Sony Bravia 4K TV and several other Sony products. Yes although I have owned a few of their product line I will not try to be biased here with the review. What got me into Sony products was really their earphones dating back to 2011! They have the best earphones you could get for $20 back at the time in 2011 and now the quality they still continue to put out never disappoints! Here's the pros and cons of the Sony WH-1000XM5. Update: I also picked up the XM4 Earbuds from Sony and take note that those are on a different level for listening to music compared to the XM5 Over the Ear headphones. Shares the same features like the XM5, not the same sound like over the ear obviously but also more marketed to those who goes to the gym and likes something more compact. Pros: Comfortable and lightweight! I don't ever have a complaint with what they have to offer when it comes to comfort. These are better than BOSE in regards as to comfort. I think the one thing that makes them comfortable also is that they are light. They weigh only about 0.56 pounds! People tend to have problems with headphones if they are heavy in my opinion! I also assume they use a low density memory foam for cushioning which is great but will eventually need to be replaced or tended to if left compressed or squished for too long. Unique features Noise Cancelling is top notch but not much different than their previous lines in my opinion! It is a standard these days to get noise cancelling and the headphones are great for drowning out noise if need be. They also tend to those who need to be aware of their surroundings by implementing a ambient mode like previous models. Works great and works like a charm by either taking the headphones off or covering the touch control panel. Also the Speak to Pause Music feature is insanely nice to have! Helps when your hands are busy and or you just don't want to adjust your headphones having to speak. Superb sound! The sound quality out of these are amazing! Does really well in all areas of music genres. Particularly really in low frequencies for bass! I get to enjoy these at a great volume and it pairs amazingly with my PS5 as a gaming headset! (Will mention the headphones does not come with a microphone for gaming when using a headphone jack.) As a pair of noise cancelling headphones, you can expect to hear a positively good detail in music, movies, gaming or even a phone call! They are clear and surprisingly really balanced. The microphone on these headphones for phone calls are great. Better than the previous versions. Fast charging! The charging rate of these headphones is incredible! I never knew how fast charging can be with this! There's times I have left this powered on overnight as I'm at work for my 10 hour job and it was drained by the time I wanted to use it again. In those times I left it charging and goodness greatness these were ready to go in a about 10-15 minutes! I enjoy these so much that I'm actually glad they have a 24-30 hour battery life. Cons: Cost. Its expensive! If you can get these on sale, it's worthwhile! If it's in your budget go for it! You pay for what you get in my opinion and these are worth their weight in gold! Fitment. They don't exactly fit around my short wide neck whenever I need to take it off and be present in a conversation or in my surroundings. Not exactly a big matter or deal breaker. More so it's a personal perspective. My neck size is 15 ¾ inches in circumference and that's pretty average I believe. I have to extend these in order to keep them around my neck without compromise. They also do not fold inward like the previous Sony headphone models but again never a issue. Cushion. Yes the ear cup cushions are comfortable but again when I place them around my neck it compresses the cushion to a point where it feels awkward after putting it back on. I'm looking at other options to replace their soft fit leather design. Update: There is different earcups that you can replace the OEM cups with but it comes at a cost of I believe $60 which is worth noting. Conclusion. Worthiness of $350+ (price as of 12/07/2022) during the holidays? Yes! Personal opinionated review: Sony WH-1000XM5 or other leading competition? Sony, easily Sony. I've never been unhappy about this purchase and I tell people that Sony is industrial leading company that continues to impress people when it comes to their headphones. Beats by Dre(Apple), Apple and Bose has always been great by popularity but Sony gets appraised by quality! I will update this review as I go until they put a new model out.
Top critical review
174 people found this helpful
Disappointing, painful *2023 Edit*
By Bunny on Reviewed in the United States on May 22, 2022
EDIT AFTER 1 YEAR OF USE: One of the most frustrating device I've EVER used. I've tested this on 3 separate PC's! If you want to wirelessly connect this to your PC via Bluetooth, hope whatever you're doing is worth stopping! 7 out of 10 times it just connects for a few seconds (no sound), then disconnects, and repeats forever till you LITERALLY RESET YOUR PC and hope it works this time. There's no way around it. I've tried unpairing it from the PC, resetting the headphones, updating the firmware of both devices. NOT ONLY THESE ISSUES but at COMPLETE random it'll decide to turn on "Speak to Chat" without ANY input or button presses from me. Having this option on means every time you speak, grunt, or hum, it'll drastically turn down the volume of the sound in your headphones for about 5 seconds, forcing you to stay as quiet as possible. The only way to turn this off is to go into the app and turn it off, EVERY time." I no longer recommend this device. Sure, it works pretty well, but with all it's issues, if I had another choice that was equal, I'd pick something else. Edit after 5 months of use: Disconnects are more frequent, and at times it would suddenly lower the audio quality. The only way to fix it is to stop everything you're doing, turn it off, turn it on, and hope it reconnects. If I could, I'd get a refund. Either I have a defective model or it happens to everyone just not as frequent. **Edit after a month of use: Using Multi-device connection is very spotty, 3 out of 10 times the headphones will completely turn off without warning, even with a full battery. Noise cancelling is still very annoying, I'll hear all the sound around me till it decides to kick in and block some of it. With no way to adjust the amount of Noise Cancellation happening, the M3's I've been using has better blocking on some occasions. The issue with the band on the top is still just as bad, it genuinely hurts after long amounts of use. The only improvement from the M3 that I see is I can KIND OF sleep on my side with these on and they stay on my head better without sliding down. I still do no recommend this unless you plan on wearing it for short periods and in a quiet environment.** So this review is coming from someone who's worn the M3 Headset for over 4 years and I have to say, it's awful. I live in a place where there's sound in every direction. Dogs barking, kids screaming, everything you can think of, and ANC is a requirement for getting any work done. So the good: - Ear cups are comfortable, doesn't crush your head after long periods of time. - Sound is good, not absolutely amazing, but good. You need to download the Sony app to alter the sound to allow any bass to work, otherwise it'll sound static-y. - ANC is awesome but it's adaptive, which I don't like, but can be a plus for some. When it worked it blocked out almost every single sound. - The case design is cool, it has a little compartment inside that holds the charger cable and headphone jack. The bad: - I'm used to my M3's cancelling noise constantly, this device would adapt to the sound around you, letting sound bleed through before blocking it out after. Example: I was listening to a song at moderate volume, I could make any sound I want and I couldn't hear it. When the music had a break in volume, I could hear a LOT outside the headphones. - The head band that goes over your head is PAINFUL! It legit hurt after only an hour of use, it has almost NO padding and it was a thin plastic. - THE COLLAPSABLE CASE IS TERRIBLE! I unzipped the case to take the headphones out, I used them for a good 2 hours, put them back into the case, and when I went to open it again the zipper got stuck and it's IMPOSSIBLE to open now. Trust me, I got three separate people to try and open the case, they can't. I've been looking forward to a new ANC headphone brand, and I'm disappointed Sony didn't have someone wear these for more than an hour or try zipping and unzipping the bag more than a few times before going "yep, let's send them out.". Sadly, I do no recommend these unless they are on sale and you DIY a comfortable way of wearing them for the top of your head. If they update the ANC and you want to work on making it not hurt the top of your head, they are decent, but not 400$ plus tax decent. The red circle on the picture shows a hole in the zipper, making it impossible to fully open.
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