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112
3.9 out of 5 stars

Top positive review
1 people found this helpful
The Best acquisition I ever had.
By Mario Vicente ailon on Reviewed in the United States on October 23, 2024
Im very happy with the product the resolution, picture, sound,featuresa whole different level of experience watching movies, sport, games, tv shows, you tube videos and music videos. I love this tv, it worths the money I invested on it... Unfortunately the tv came with little damage, the left bottom corner was loose or broke, noticed after turning it on, had many colors and black vertical lines top to bottom, requested a return the next day delivered, since than still waiting upgrade in the process of the authorized return.
Top critical review
108 people found this helpful
Excellent picture quality/So-so remote
By Gotdesl on Reviewed in the United States on May 24, 2022
Update 6/29/22: Television has a very annoying rattle from one of the rear speaker sets. After contacting Samsung and getting two missed repair appointments, I get a call saying the part is unavailable and they want to offer "accomodation". After listening, they are wanting to pick up the television, give me a coupon for $3,600, and have me replace the television. The biggest problem here is that this "accommodation" is more than $1,000 less than I spent on this television. This thing is less than a month old, can't get parts for warranty service, and Samsung wants me to "eat" $1,000. I told them this was unacceptable so they have closed the claim. This is the very last Samsung product that I will ever purchase. Buyer beware with this television and company.The picture quality of the 65" Q900B is amazing, and this was replacing an older Samsung flagship model. Setup was very easy from the Android app other than the universal remote. For whatever reason, the remote will not control the Xfinity X1 cable box although it was listed and searchable by model number as being a supported cable box. Looking into it further, this seems to be a Samsung thing with the X1 cable box going back several tv generations. I did find that disappointing considering the price. Previous customers going to Samsung with the exact same issue were apparently not met with much enthusiasm or commitment to resolving. Other than that, the picture and sound are excellent. The packaging is very well done. Delivery was quick, and I can almost claim that I couldn't be happier! *Samsung: Considering the popularity and significant number of customers on Xfinity/Comcast running the X1 cable box, fix the darn remote. For $5,000 your customers expect better.*

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