Back to Amazon.com
customer reviews
418
4.3 out of 5 stars

(NEW) Samsung QLED 4K QN85B Series Smart TV (2022)

$2,299.99
$3,997.99 42% off Reference Price
Condition: New
Screen Size: 85"
Sold out Back to product details

Top positive review
Great quality TV
By jill seiden on Reviewed in the United States on January 7, 2025
Have had this hanging in spare bedroom for months now. Not totally flat, but I didn’t need that for this room. Looks great, quality is very good, price was excellent for the size and quality.
Top critical review
3 people found this helpful
Samsung 55" Neo QLED 4K QN55QN85BAFXZA DIES One Month After Warranty Expires - Are You a Gambler?
By Drums1225 on Reviewed in the United States on December 28, 2024
I have been fiercely brand loyal to Samsung and over the past 16 years, have had nothing but Samsung LED TVs, Galaxy smart phones and tablets, PC monitors, hard drives and SSD storage, etc. I've owned the same (non-smart) Samsung flat panel TV since I moved into my house in 2008. It still works perfectly. The Samsung Smart LED TV I replaced with this QN55QN85BAFXZA was nearly 10 years old, and still worked fine, but had developed large visible circles on the screen. We donated it to a local non-profit organization for children and they were thrilled to have it, spots and all. I came home after a short tour with my band, and my wife told me our new-ish (13 month old) QN55QN85BAFXZA TV had recently shut off and wouldn't turn back on. The red LED on the front was blinking, so I figured it was a simple error that could be solved with power cycling or something uncomplicated. I'm pretty tech-savvy and figured YouTube would guide me to a solution. Long story short, nothing I tried worked, so I had to request an out of warranty repair, because the TV was 1 month past its warranty. I wasn't happy, but if I could have had my TV back up and running for a modest repair fee and minimal downtime, I would have been fine with it. The technician quickly told me that the LED Panel was bad and that it wasn't worth fixing; it would cost almost as much as a brand new TV and the work would only be guaranteed for 90 days. It would be better to just spend that money on a new TV. So now I have a relatively new, physically spotless TV that is literally garbage. It's almost a crime to throw this thing out. I can't conceive that a TV in this price range would last only a year and a month. Being a Samsung loyalist, I actually bought nearly the same Samsung TV in a newer model to replace it, after going a few months without a TV in the living room while I tried to sort this out. I guess I'm a gambler (not really), but I got an extra year warranty this time. This review is no reflection on the quality and features of a functional QN55QN85BAFXZA TV, but when an expensive TV lasts a hair over one year, and becomes destined for a landfill , how can you give it any more than 1 star? When it worked, it was a GREAT TV, full of great features, the picture quality was excellent, and sound was much better than our previous (9+ year old) Samsung TV. I would have hoped to keep this TV for many years, but it lasted just 13 months. It was plugged into a high quality surge protector because, as a home recording studio owner, I don't take chances with my expensive electronics. I'm hugely disappointed and hoped Samsung would step up and do the right thing for a loyal, longtime customer, but I couldn't get to a human (not even via my preferred method of online chat support) until the repair tech was standing in my living room for a fee. I'm reading a lot of similar things online (Samsung TVs from around 2021-22 dying within a year or two) and hope this isn't an indication that Samsung quality is slipping, but rather a blip on the radar. The last thing I want to do is change brands after so many years of success and satisfaction with Samsung products. Samsung, are you listening? I'm here, I'm all ears, and I still haven't thrown the broken TV in the garbage yet, but my wife wants it out NOW.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product