Top positive review
Great communication
By Ryan on Reviewed in the United States on June 2, 2024
Great TV, got a little nervous cuz it took a long time for the shipping but very much worth the wait.
Top critical review
9 people found this helpful
Was delivered dead on arrival. Flashing red lights, which is a bad power supply.
By Rhoads on Reviewed in the United States on September 15, 2022
75" Arrived dead on arrival. Flashing red lights, which is bad power. Samsung is sending out UbreakIfix in 5 days to diagnose and hopefully repair it, straight out of the box. The customer service person was pleasant at least (and commented that I was their most pleasant customer today). I'm not sure what Amazon's replacement policy would be for a 75" TV, I can't find anything. Assembly was a bit of bear, have to disassemble the box and packing to make the TV accessible for the stand, moving pieces of the packing to stabilize the TV and remove other pieces for access. 2nd time around would be easy, but the instructions were a bit difficult at first. The power button on the TV itself is non-existent, so I can't even tell if I'm turning it on. The remote died within a few minutes, so charge that right away.
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