Google indoor Nest Security Cam 1080p (Wired)

I've been using Amazon Cloudcam since it's inception, unfortunately Amazon has discontinued that service. I was quite happy with it, cameras had good video quality (all things considered when they first came out), performance was good, desktop viewing, easy to load recorded clips. Being forced to get a new camera was daunting, I did as much research as possible and chose the Google Nest cam. Yearly subscription and features seemed good, cameras were reasonably priced compared to Ring and came with the Google Home ecosystem which was promising. Got my cameras, installed them and then all the issues started. First, there is NO WAY to watch your cameras from a desktop browser, this seems extremely nuts for me, how does Google, a tech powerhouse have no option for this? For my Amazon cameras, I would just log into cloudcam.amazon.com and instantly watch all my cameras at once. When I'm at work it was an easy way to monitor all my cameras at once. But for Google Nest, nope, you have to watch from your phone. Not ideal when I'm at work and you can't watch on a big screen. I can not express the amount of disappointment this brings. Apparently before Google bought Nest you could watch them on a desktop. So disappointing. I placed my new cameras on the same spots as my old Amazon Cloudcams, they are reasonably located from my WiFi router and boosters. My 4 year old Cloudcams performed flawlessly from these locations, video streaming loaded right away. Google Nest cameras constantly refresh with a black screen and give me constant "Live video unavailable". So far owning them for 4ish days I get that message 90% of the time. Performance has been extremely underwhelming for a Google product. How can brand new cameras perform so poorly compared to 4 year old "obsolete" technology. You want to watch recorded video clips? Good luck, they take FOREVER to load. By the time they load your house has already been robbed. Clips taking up to a minute to load. These are recorded clips in the cloud, how can this be so slow? Again on my Amazon Cloudcam it takes about 3-5 seconds for a 5 minute clip to load. Google Nest takes up to a minute to load a 10 second clip. When the camera works (and its not often) the video quality is great, night vision feature is sharp, motion detection is also great. Unfortunately though the Google ecosystem is extremely subpar. Their Home app is also something to be desired. It seems so rushed and poorly designed, like a last minute "we need an app" situation. The lack of customizing where you want icons placed are also so so bad. As for customer service, I chatted them today trying to get help, I've been on the chat so far for 36 minutes getting the same copy and paste answers from their CS person. Took 20 minutes for them to get figure out how to get me to approve for them to get into my system. Going on 40 minutes they ask me for a screenshot. Big yikes Google. I want to like the cameras but ultimately I will return them all (I spent north of $500 on all of these). Maybe try the more expensive Ring or cheaper Wyzecam. If you're looking for an easy setup camera system with little frustration, these are not it. Update: over 1.5 hours with Google support and they seemed clueless. Telling me to uninstall the app, turn off the cameras, asking me what phone I was using, it was all useless. Most of them I already did. Anyway, all 4 cameras have been returned to Amazon. While I was on the chat for over 1.5 hours I researched other cameras and decided to go with Wyzecam. $99 a year for unlimited cameras, web browsing included, color night vision. Cheaper pricepoint on the hardware too.