Top positive review
1 people found this helpful
Best Customer Support Team!
By Nicholas Barbaros on Reviewed in the United States on May 25, 2025
I love everything about this company. For almost 3.5 years the camera and monitor worked non stop, and when the monitor stopped charging the customer suport sent me a brand new camera with monitor. That is what a great company is and should be. Im expecting another baby so I hope the new camera/monitor will last me for the next 3 years as well.
Top critical review
2 people found this helpful
Idk what happened…
By TKA on Reviewed in the United States on March 16, 2024
Terrible picture quality! Awful. Cannot see my child at all. It’s just a grainy, indecipherable mess. When I first got this monitor I liked it. With life moving super fast and no time to give to thoroughly inspecting a product, I can’t really say whether this was an oversight on my part or if something went wrong with this thing…I just don’t know. All I know is when I first got it, I was happy, but for the majority of my time having it, it has been virtually useless. Picture quality is so terrible, we can’t tell what’s sheets vs baby. I think what may have happened was at the time we got this one I mainly needed it for watching the baby while she played in her bassinet and I was moving around the house. But as she’s gotten older and I need it more for watching her during naps and nighttime, I’m depending on night mode, and that’s the rub. The night vision is UTTER trash. This was not our primary monitor/camera. It was meant to be a backup. But here I am waiting for warranty to replace our primary monitor, forcing me to lean on this monitor to hold us and it’s just awful. I set up the camera on the wall mere inches directly above her head so that I can see her. But it’s also now too close. So if she moves in her sleep, I have to move the camera around to find her. It can’t zoom out only in…uggh…worst waste of my hard earned in a long while. Confounded by the many reviews giving picture quality such high marks. Confounded. Did I get a dud? I don’t know how that’s the case. But, I’m confused. The quality of my monitor isn’t up for debate. Anyone with eyes would agree this is trash.
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