Top positive review
231 people found this helpful
Works great for crate training
By David L. on Reviewed in the United States on July 25, 2023
I purchased the Furbo primarily to give my puppy food rewards when she is calm in the crate, and to be able to check on her when we leave the house. It works great for these purposes with a wire crate. I put the Furbo on the floor next to the crate, with the ejection spout centered between two wires. It was well priced during prime day. If I had to pay full price for it, I might look at cheaper alternatives. I am not using the rotating, tracking, or smart alert features of the Furbo. I'm not using its speaker that allows you to remotely talk to your dog. I've heard that some dogs get stressed hearing their person's voice when they are away from home, and I don't want to chance that. I recorded silence for the treat toss sound, so as not to alarm the puppy. I load the Furbo with dog kibble, and set the treat size to "small". The bark alert feature works well when its sensitivity is set to "medium". There are a few false positives triggered by people talking in the house, but if I set it to "low" it misses some barking. I turn off the bark alerts when I am home, but enable them when I leave the house. Although the Furbo comes with few instructions other than the setup guide, it's very easy to setup and use. There is a tutorial built into the app that explains how to use it. I'm not planning to use the Dog Nanny subscription, but it came with a free month of service that was automatically turned on. I found the service to be overly intrusive. It flooded my phone with alerts. Eventually I found the settings screen for the Nanny alerts and turned them all off. I'm not planning to pay for the service when the free month ends. The service might be more valuable to someone who lets their pets roam free when they are out of the house, but my puppy is always crated when left alone. I was nervous about the many negative reviews that complained about Furbo losing Wifi access, but I found its internet communication to be rock solid. Since I installed it, we have had a power failure and an internet outage, but the Furbo recovered from both of those and automatically reconnected. Others complained that their dog was able to remove the lid and steal treats, but the lid on my Furbo fits very tight and my dog is unable to open it. Furbo is a quality and reliable product, and I wholeheartedly recommend it.
Top critical review
27 people found this helpful
glitchy software/app, not reliable but an unanticipated benefit
By kb on Reviewed in the United States on August 12, 2022
***update 5/18/2024*** i went back into the office in december and made the mistake of buying a year of the nanny/camera recording stuff. not sure what i was thinking here other than i was anxious to be going back into the office. i’ve used other cameras with subscriptions (ring, google/nest, blink, off brand) - thought this one would be good to make sure my dog is ok and having the rotation feature + treats. for the first couple of months, i had a person coming in during the afternoon - so i’d check on my dog after the person left. the very first day, she was anxious and pacing around - i tried to give her a treat and then she was seemingly choking/dry heaving but i couldn’t tell for sure. i debated calling my neighbor, but first decided to review the footage to make sure that was what i saw. long story short, the footage anytime i was watching the dog was never there. it recorded occasional other times when i wasn’t watching - but whenever i’d check on the dog i noticed that footage was not recorded/stored. i reported this and after several non-responses and/or “there are no issues,” software reinstalls, etc - i gave up. i just put out ring cams and never give her treats remotely anymore because i don’t want her choking!! the best function for me is still being able to give her a treat via alexa command when i’m home cooking or off doing something else in the house and she’s being good. the camera is disappointing and paid subscription (that i wasn’t able to cancel) useless. if you’re going to try it, i recommend trying it a month first. i figured this would be of the level of any other camera subscription i had gotten in the past, and that was definitely not the case. the good news is my dog has handled the transition to 3 days in the office really well! 8/12/2022 i have a 10 month old puppy and don’t leave her alone uncrated yet - but thought i’d use this to get her used to it and watch her in the crate while away (and take advantage of the prime deal). the software is not reliable (using iphone 12 pro) and the free trial sold against itself. the diary video thing is fun, but it suddenly stopped and didn’t work for days before i noticed (had to restart the device to get it to work again). it will also randomly be pointing at a wall or turn where there is no motion i see anywhere and not be pointed toward the dog. i agree with others that the alerts are annoying and at times inaccurate…she has been sprawled out on the floor half asleep and i’ll get an alert that she’s getting active or chewing (beta!) or something like that. the best part of this device for me has been the ability to throw a treat from the other side of the room. i’m trying to get my dog to leave me alone when i’m doing food prep stuff in the kitchen. she pretty much understands and is getting better about it - but it’s great to be able to reward her hands free via alexa and not have to stop with the food prep to walk over and give her a treat, or fidget with my phone. with the treats, i tried several different recommended treats but had struggles similar to what another person said - some seemed to get caught and trip the launcher up… and then later it would shoot out multiple. i have found that charlee bear grain free crunch treats work the best and they’re very crunchy so the sound of her eating them from the other side of the room is cute. i think furbo has potential but it’s not fully there yet for me; and i definitely wouldn’t pay full price.
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