(NEW) REDTIGER Front Rear 4K/2.5K Full HD Dash Camera

I purchased this camera before moving to a big city that is known to have an increase with car break-ins and damage to personal vehicles. My plan was to purchase the hardwire kit and have parking mode running as a second set of eyes on my car. Anyway, the installation of both the camera and hardwire kit was fairly straightforward. Anybody that can operate a smartphone could navigate the settings on one of these cameras. I would say that the memory card provided is pretty small and once the camera starts recording, you notice there won’t be space for very much footage - especially if you intend to capture videos in parking mode. The problem I had was communication between the app, the camera, and the hardwire kit. There was always some sort of issue! This hardwire kit is fairly easy to install. One wire goes to the ground, one to a constant hot (such as the battery) so it always has power, and the last wire to ACC (some sort of accessory) which has power when the car is on, but turns off when you shut the car off. We tried many variations of ACC and constant connection, made sure there was proper voltage, even purchased a larger memory card, tested and REtested the connection with an electric light tester, etc. The camera was always showing it had power and that it was recording when it should have been, but the footage wouldn’t be there from when the camera should have been recording in parking mode. All settings for parking mode were arranged. The camera recognized the hardwire kit and displayed a large “P” on it which is the icon for parking mode, but again, there was never any footage. After all of this, I reached out to RedTiger customer service AND tech support. They STARTED off nice. In support’s first response, they said rest assured if I followed the troubleshooting they sent me and it didn’t work, they would replace my items. Well, guess what? The troubleshooting didn’t work and then they jerked me around, asked me a million more questions, asked for photos, the whole nine yards. I sent everything they asked for, even more, and maybe that was my mistake. Next, they would say oh I need another photo or send me another troubleshooting list even though they sent that same one to me 2 emails prior. I mean how different can a fuse box look from one photo to another? You can’t exactly cram a phone or camera up there to take a photo… Well, now I have jerked around with this camera and these customer/tech “support” people for almost a month. The camera arrived on March 4th and it is now March 26th. Of course this is a long review, and if you’re still with me, I applaud you. Save yourself the time, energy, stress, and sanity. Do NOT buy this camera especially if you plan on using the parking mode! After this disaster, I purchased the ROVE brand dual dash cam. It took the same amount of time to set up as this travesty. The ROVE camera announces when it is switching modes (you can also turn that feature off), Parking mode on/off, recording, stop recording, Wi-Fi on, WiFi off, etc. The best part is - all of my footage is there! It has been like night and day. Edit to add: After receiving this review, RedTiger did reach out to me. In an effort to make things right, a different customer service representative said they would be sending me replacement products. I still plan on keeping this review up, as it was a nightmare dealing with the camera, hardwire kit, and trying to resolve the issues we were having. I feel everyone deserves to know if they are thinking about purchasing! However, everyone also deserves to know that RedTiger reached out and tried to clear the air. Good luck to all of you folks. I hope you find the camera that best fits your needs!