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2,596
4.1 out of 5 stars

(NEW) Poly Voyager Focus 2 UC Headset with Stand

$129.99
$349.95 63% off Reference Price
Condition: New
Style: Teams Version
Model: 213727-02
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Top positive review
14 people found this helpful
Great Meeting Headset
By Jason on Reviewed in the United States on December 8, 2023
I attend multiple conference calls during the day and was using a stereo wired headset with less than average comfort ear pads. I wanted a comfortable wireless headset purpose built for phone/conference calls. This headset checks all the boxes and more. Included: Headset, charging stand, usb bridge, black storage bag (neoprene exterior with felt interior), charging cable (usb-a to micro usb), small instruction booklet for poly software install. Headband - The headset feels sturdy and well made, the top band is metal, providing rigidity. The height adjustments click as you extend and retract and hold in their place well once adjusted. My old headset would readjust when I would extended it over my head when I put it on, the Poly adjustment holds firm. Earpads - they are on-ear and are very comfortable and soft, so wearing for several hours is not a problem. Speaker cup - The mic side has the volume controls and are easy to use. It also has small LED lights showing if you are on a call or off a call. Mic Arm - The mic arm is very solid and picks up my voice easily and clearly. It folds up in the center for storage. The mic arm can fold to either direction for Left or Right side preference. When it folds up, during a call it will toggle the mute feature. Mute button - The mute button is easily accessible on the mic arm and when you press it, it tells you if you are muted or unmuted. (great feature if you are not right at your desk) When you are muted and a noise happens or you talk, it will tell you "Muted". However, this will only occur after the first noise, so if someone near you says something or you type, it may pick that up and say "muted", and will not tell you again. Wireless - I really enjoy being wireless, I don't have to worry about pulling on a cable, I can get up and get a glass of water while on a call. The USB bridge has a good connection throughout my house. Power switch - When turned on, the switch has a green colored area clearly showing you its on. When you switch it on, the unit tells you if its connected and its battery life. Noise Cancelling - The noise cancelling is ok, its nice to have on the low setting during a meeting. Hearing my own voice sounds clearer when its on. The high setting is tiring on my ears after a little while and I have to turn it off. USB Bridge - The provided usb bridge is to connect to a computer, I prefer this over using bluetooth. The USB also has a light showing if you are on a call (Red) or off a call (Blue). Nice feature if you have people walking up to your desk. Charging stand - The charging stand holds the headset firmly, the bottom has rubber pads so it doesn't scratch your desk. It plugs in via USB to charge, no AC adapter is provided. Poly software - This runs in the background in taskbar, tells you when the headset connects or disconnects. The app will tell you battery life and in taskbar provides some ambient noise choices (Mountain Ranch, Gentle Ocean, Babbling Brook). Can setup alerts for disconnects, low battery. Storage - The earpieces swivel so the unit is somewhat flat when you place it in the provided zippered cloth bag. The provide bag also has an interior zippered pocket to hold a charging cable and usb bridge) I am very happy with my purchase and have recommended to some of my colleagues.
Top critical review
9 people found this helpful
V2 is better than the already great V1
By Rob on Reviewed in the United States on April 9, 2023
Updated review - 7/3/2024: At some point months after I started using it, the Focus V2 would constantly disconnect on calls only. I tried everything including just connecting to the phone and not the laptop at the same time. It does this wherever I am - on the road, in the city, in the country. No problem staying connected when listening to music/videos, etc. on iphone or laptop. The headset became useless for calls. I asked for a warranty replacement and after thorough testing, they gave it to me. Same problem. I bought another bluetooth headset out of necessity since I use this work, and it stays connected with no issues. Also, the old Focus V1 works fine, no problems staying connected. It's something to do with this model, so I can no longer recommend it, dropping from five star to one star. I used the Voyager Focus V1 for many years - it's been a great headset, and is still going strong. I needed another headset, however, and decided to try the V2 version. the first one I received would not connect properly via bluetooth. It would say it was connected, but then as soon as the caller answered it would disconnect - while still saying it was connected (some other reviews allude to this problem). I returned it for a replacement after a couple of weeks of frustration. The replacement has worked flawlessly since I received it almost three weeks ago - I've used it daily, usually multiple times a day. The key V2 improvement over V1 for me is that the sound quality is better - both what I hear and how others hear me. The sound is crisper, so words are a bit more intelligible. Again, V1 was already great - but V2 is the improvement I didn't know I needed. Add to that improved battery life and bluetooth range, with a fit that feels very similar to V1, and you have a winner. I noticed many reviews surfacing an issue with how V2 replaced the V1 tactile on/off switch with an electronic button. Poly must have addressed this, because my phone has the tactile on/off switch - it's totally fine, as functional as the V1 switch. I also notice some reviews complaining that the volume level function has changed to up/down buttons on V2. I have zero issues with this, it works fine, just as easy to use as on V1, although now I press buttons instead of turning something. I don't use ANC, so can't comment on how good it is versus the virtually non-existent ANC on V1 - it's definitely better, but I don't know if it's good enough for those who need this feature. All in all, I'm very happy with V2 and would buy it again if needed.

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