(NEW) Poly Voyager Focus 2 UC Headset with Stand
$129.99
$349.95
63% off
Reference Price
Condition: New
Style: Teams Version
Model: 213727-02
Top positive review
14 people found this helpful
Fantastic Audio Quality and Windows 11 Integration
By Isolde on Reviewed in the United States on August 30, 2024
Are you tethered to your desk all day and need a solid pair of headphones with excellent voice quality over a mic? Poly Voyager Focus 2s offer all that and immeasurably improved voice quality over competitors, like WH-1000MX5s, which are forced to use low-quality, terrible mic quality in hands-free mode because of Windows 10 and 11 driver limitations. Hands-free headphones without a dedicated mic, like Jabra or Poly, have absolutely rotten quality that's unuseable for recordings, Teams voice chats, and basic use.I've put Poly Voyager Focus 2s up against the Jabra Evolve2 65s, and the Jabras got sent back. That was after a sad fail on the WH-1000MX5s that had beautiful sound and horrendous voice quality.THE GOODHoly cats, these things work easily right out of the box. Turn them on and bam, my Windows 11 laptop immediately picked them up without hesitation. Connecting to other Bluetooth devices was effortless. It synced up beautifully with MS Teams and my coworkers reported excellent voice and sound quality lacking in my previous set of $200 headphones.Poly's over-ear design is comfortable and great for long-term wear. I am extremely leery of rotating headphone designs (Jabra Evolve 65s consistently break for me on the boom) but the construction seems to be better and sturdier with an unfortunate rotating pivot. Time will tell if they hold up to daily but gentle use. The boom's solid construction and great placement avoid getting entangled in long hair, earrings or literally in your mouth from unfortunate design (hi Jabra). I love the feature of auto-mute when I push the boom up.Recording quality has been excellent when using Articulate, Camtasia, Captivate, SnagIt, and Adobe products. It's had little issue adapting for different sound volumes or programs.Poly excels in noise cancellation and the Voyagers are great. While *I* hear the garbage man outside while my landscaper's mowers and blowers are running loud enough to be heard two provinces over, my coworkers claimed not to hear a thing. While I could still hear the general roar of noise outside, if muted somewhat by whatever noise cancelling these have, they didn't and that was important.These keep a long charge. The tilted stand isn't my favourite but it's a good design that rarely falls over and the headset charges very quickly. It uses a single side input between the earpiece and the headset itself, so I'm not sure how long-term durability will be on that.Suggestion: Make sure to keep the Poly dongle in the USB port for maximized call quality and clarity. I've not tried the headset much without them, but it makes a significant difference for range and quality.THE BADThe one- or two-second pause when the Poly headphones sync up with my laptop's sound. This has challenges when I'm doing fine-tuned audio work, like cropping sound tracks, and requires me to either leave longer pauses in my recording or flip to another headset for that portion of the work. I haven't found a way to overcome this setting.OVERALL: 4.5 stars
Top critical review
9 people found this helpful
V2 is better than the already great V1
By Rob on Reviewed in the United States on April 9, 2023
Updated review - 7/3/2024: At some point months after I started using it, the Focus V2 would constantly disconnect on calls only. I tried everything including just connecting to the phone and not the laptop at the same time. It does this wherever I am - on the road, in the city, in the country. No problem staying connected when listening to music/videos, etc. on iphone or laptop. The headset became useless for calls. I asked for a warranty replacement and after thorough testing, they gave it to me. Same problem. I bought another bluetooth headset out of necessity since I use this work, and it stays connected with no issues. Also, the old Focus V1 works fine, no problems staying connected. It's something to do with this model, so I can no longer recommend it, dropping from five star to one star.I used the Voyager Focus V1 for many years - it's been a great headset, and is still going strong. I needed another headset, however, and decided to try the V2 version. the first one I received would not connect properly via bluetooth. It would say it was connected, but then as soon as the caller answered it would disconnect - while still saying it was connected (some other reviews allude to this problem). I returned it for a replacement after a couple of weeks of frustration. The replacement has worked flawlessly since I received it almost three weeks ago - I've used it daily, usually multiple times a day.The key V2 improvement over V1 for me is that the sound quality is better - both what I hear and how others hear me. The sound is crisper, so words are a bit more intelligible. Again, V1 was already great - but V2 is the improvement I didn't know I needed.Add to that improved battery life and bluetooth range, with a fit that feels very similar to V1, and you have a winner.I noticed many reviews surfacing an issue with how V2 replaced the V1 tactile on/off switch with an electronic button. Poly must have addressed this, because my phone has the tactile on/off switch - it's totally fine, as functional as the V1 switch. I also notice some reviews complaining that the volume level function has changed to up/down buttons on V2. I have zero issues with this, it works fine, just as easy to use as on V1, although now I press buttons instead of turning something.I don't use ANC, so can't comment on how good it is versus the virtually non-existent ANC on V1 - it's definitely better, but I don't know if it's good enough for those who need this feature.All in all, I'm very happy with V2 and would buy it again if needed.
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