SAMSUNG LS03A Frame Series 4K Smart TV (2021) (Refurbished)
$799.99
Screen Size: 55"
Condition: Refurbished
Top positive review
54 people found this helpful
Wifey challenge accomplished
By RodeHaus on Reviewed in the United States on January 30, 2022
If you've ever heard a phrase like "a bigger TV just means a bigger black square on the wall" or "I hate big TVs distracting us and our guests from conversation" from your significant other, look no further. I took that as a challenge to find a 75" TV that blends in when off better than our old 65". DONE! I will admit this came with compromises since I'd prefer the OLED picture quality. However, even with the LG Gallery series, that goal of blending into the room is lost with OLED because the picture has to change so frequently to avoid burn in. That's a slideshow...not a piece of art (look up OLED burn in if you're unaware). I had a party the weekend after installing this. 30-60 minutes after people arrived they were saying things like "wait...that's a TV!" Even with a media cabinet and a sound bar under it, it took that long to notice/realize. Keep in mind, it's never going to 100% fool anyone because it's still backlit & 2D, but that's not the goal. It blends in well enough temporarily because a dim static picture surrounded by the high level esthetics of a piece of art (including the mount) really actually tricks the mind... for a while. This works on the psychological principals of central vs peripheral perception; if something in your peripheral changes or just doesn't make sense to the mind somehow, you'll instinctively pull it into your central perception for long enough to make sense of it. This QLED TV can stay in that peripheral zone MUCH longer than an OLED TV... SCIENCE! Installation was pretty great, but I did hit a snag. You will need to be handy with a stud finder, level, tape measure, drill & drywall/masonry anchors, and you'll need to put 8 holes in your wall. Also you'll need to provide your own drywall anchors if that's your application. The outcome is well worth the work though. Other than actually making that final lift of the TV onto the wall, it is a one person job if you need it to be. Of the 8 holes, at least 4 need to be into studs, but the way the brackets work you have a lot of play to still be able to center the thing on the wall as long as your studs are 16" (standard) apart on center. I'm not sure if it will accommodate 24" spaced studs as well...do your research to make sure this is not your situation (some exterior walls) and check with Samsung's specs. I hit a snag because when I first saw the provided anchors, I assumed they'd work for drywall. They do not. That sucks if you've already drilled the size hole recommended for masonry into your drywall. Toggle bolt to the rescue! The Samsung Connect box is awesome! I know a lot of high end TVs have similar systems, and I honestly don't know if Samsung's offering here is superior or not. However, I don't know why TVs in general haven't moved to this type of hookup system. If needed, your connections could be WAY away from the TV and you still have one easily hidden wire. This makes installations in places like brick/fireplace way easier, but also it's just so much better when it comes time to change something you've got hooked up. Love it. I gave 5 stars to the remote because it's small, simple, and actually stays charged w/ a solar panel. That's my preference. I've never cared for the big fancy "magic" remotes that try to be everything and more. I like that the TV can be controlled with simple inputs. You decide, but most who like the more complicated input systems wind up w/ a Logitech anyway. Regarding Smart features and the UI, it's sufficient. As I said, I like that it accommodates a simple remote (whether it's OEM or 3rd party). I am slightly concerned that Samsung is somewhat divesting in Tizen (the smart OS) lately, just like they abandoned Smart Hub years ago. So far Tizen is still their TV OS of choice, but they moved away from it for wearables. What that may mean is that apps that come out in 5-10 years may not be supported on Tizen-based TVs... just like I can't get Disney+, Discovery+, Paramount+, etc. for my old Samsung TV w/ Smart Hub. For me I don't really care because I just use Chromecast w/ Google TV across all my screens. You should plan your own technological fate... I know mine.
Top critical review
6 people found this helpful
TV GOES ON AND OFF ON ITS OWN
By Red Rock Gal on Reviewed in the United States on September 23, 2022
55 inch 2021 model samsung frame tv, wall mounted, wifi connected with no HDMIs on box in use - worked great for 6 months then started going on and off on its own with increasing frequency - very frustrating to be watching and suddenly the screen goes black, the one connect box clicks, the tv reloads but not to the same show - will watch for approximately 10 minutes then turns on and off every minute or turns on and off within first few minutes of use - tried usual trouble shooting like turning unit on and off, then unplugging entirely, wait a few minutes then plug back on, using different electrical outlets, making sure remote is charged, connect box is unobstructed, etc - also the tv seems to be overheating as its very warm along the bottom - its wall mounted according to installation instructions, so I created some air flow behind the tv but that didnt help- I stream so not connected to cable or dish - sometimes it "blamed" the network connection but when I checked the connection was fine and my other tv (roku) does not have this problem - called Amazon product support (very nice person) who connected me with a Samsung tech - after +1 hr of dealing with an obviously foreign person named "Paul" (eg didn't understand zip code format in US or where Melbourne, Florida is relative to Las Vegas, NV) - he even asked me to replace the remote battery - hello its a sealed, rechargeable lithium battery on this model - plus seemed dyslectic as kept switching/transposing numbers eg I said 709 and he said back 079 and I had to correct the serial number, my address etc several times - he didn't want to "dial into" the tv via "remote management" and attempt a fix - why have this option at all ?- so now I am going to have to wait up to 2 business days for a "Samsung" tech (actually USSI United Service Source) from Florida to contact me and I live in Nevada - still under warranty - looks like Samsung contracts out their service calls to USSI which subcontracts it out again if there is no local agent - also USSI is not even BBB accredited so I am not hopeful - I was told by "Paul" if first USSI subcontractor cant remedy then they call in another USSI tech for 2nd opinion - only then would they consider replacement - and that's only if they can't blame it on customer damage, noncompliance, error, etc in which case I would be charged for the repair - seriously - no way am I the problem - I set it up according to instructions and have not dropped it or anything like that and have good tech skills I think - sad, sad experience with this TV which I really had high hopes for - I will update the "repair" experience - when I googled this problem for my model it seems that I am not the only one who is having exactly the same issue - it appears to me that samsung doesn't stand behind their products and makes the customer jump through all sorts of frustrating hoops before resolution if that even happens - all I can say at this point is arghhhhh update: USSI contacted me within 24 hrs by email - I had to call in to get tech visit - on hold for 17 minutes for agent who told me it would take 10 business days to get the parts and then the tech would call to make an appointment to visit - that's another 2 weeks with no useable tv - so I asked the agent if they know which parts to order then this must be a common problem with this tv - she answered in the affirmative - omg Samsung knows this model is a dud and they are still selling it on Amazon - that's just not right - arghhhhh UPDATE OCT 30, 2022 - pleasantly surprised with Samsung repair service - the locally contracted tech arrived as predicted on 10/6/22 and installed 5 new components including a new mother board both in the monitor and connect box plus a new cable - it took about an hour - so after 3 weeks of use the tv is working as it's supposed to - the monitor and box are no longer over heating and the tv is not turning on and off by itself - the original equipment started failing at about 6 months and got gradually worse as i described above so hopefully the same thing won't happen as the tv is now past the 1 year warranty and I am not sure if the new components are under their own warranty - i'll try and update in 6-12 months to let you know if any problems reoccur - BOTTOM LINE - IMHO i'd still be wary of this model - it does have a low profile hanging on the wall but to me the art component is not worth it - you have to pay a monthly subscription to access most of the curated displays - I go to youtube and get continuous hours of similar art for free with brief ads at the very beginning only and optional music - the display quality on YT is fine for me - i didn't try uploading my own photographs, art to display which is a feature of this tv so can't comment there
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