Apple iPhone 12 Pro (Refurbished)(S&D)

I ordered this phone because my old phone was non-operational. I received it within 2 days of ordering which was great! It appeared in excellent physical condition: no scratches on the screen or back, just a few scruffs on the corners. The device worked as it should except when I tried to use the rear facing camera, I noticed the picture was very blurry. I contacted Amazon and they walked me through a series of steps to attempt to fix the issue. When that didn’t work, they contacted the seller directly and expressed my concerns. The seller said I could return the phone and if they had a replacement in stock they’d exchange the device, but if it was out of stock I’d get a refund. I asked if they could send a replacement before I sent the phone back since I didn’t have another phone to use, but the seller was adamant that they receive the device before sending a replacement. So I sent the defective phone back and waited a week before I heard anything. I was then informed that I’d be receiving a refund. If I would’ve known that I’d be getting a refund, I would’ve bought a new phone once I knew this one was defective. I appreciate that this seller stands by their product and made the situation right, but it was a great inconvenience to me as a buyer not having a phone for 7 days. It’s worth taking the chance if you get a quality phone but, on the off chance that you get a defective one, I wouldn’t recommend buying from this seller unless you have something to use for a week+ while you’re waiting for an “exchange”.