Anker 11-in-1 100W USB-C Hub Docking Station

When I received this Anker Hub, I was struck by the seemingly superior build quality as it felt like solid aluminum. I hooked everything up to my MacBook Air via USB-C and a 67W Apple USB-C Charger for passthrough charging no problem. My monitor connected via HDMI with no issues either. I did have an issue getting my Logitech USB webcam working properly in either USB 3.0 port, but it would work okay while plugged into the (presumably USB 2.0?) "Keyboard/Mouse" USB Port so that worked once I figured that out. However, today I turned on my computer to find no audio output. I tested my Bose speakers with another source and they were fine, I plugged direct to my MacBook no issue there either. No matter how many restarts or shutdown and boot attempts I made, or connecting headphones to the Audio jack, that jack on the Anker Hub is toast. I went through the reviews for it and did a search for "audio jack" and found about 10 or 12 other reviews mentioning the same thing, that the shoddy soldering job inside would cause the 3.5mm audio jacks on these hubs to die anywhere from a few days to few months after hooked up. When I tried to contact Anker support for a replacement, they just simply state they do not provide refunds and will not replace their clearly defective product (even though it is under 2 months old). So lesson learned, no more Anker products for me at this point.