Top positive review
1 people found this helpful
this thing is unbelievable seriously
By Lisa Renee on Reviewed in the United States on June 27, 2020
this is my first drone I figured I would buy the good stuff since uncle sam was paying for it everyone said I was stupid to buy this for a first drone and having no experience flying but I said whaever well I told myself not to even open box untill I knew everything there was to know about the controler and the air2 so I spent atleast 25-30 hrs. reading,listining,watching u tube reading reviews and read many things 2 and 3 times and replaying videos Im signed up with FAA and AMA so Im ready right ? you damm right I am aand I will tell you I havent come close to crashing it and its so easy to fly a caveman could do it ! its stable and responsive like nothing I ever imagined goes out about 5 miles if you have it in normal mode I havent gone farther yet the only thing Im alittle upset and overlooked when I bought it was it will not support FPV goggles I tried and tried to make them work but so far nothing and that totally sux because this was biggest reason I wanted the damm thing I really like everything else tho so I dont want to send it back or upgrade im crossing my fingers DJI adds this option to my air 2 soon I dont know how it all works but Im thinking its just programming so WTF would make them market this without that option is beyond me ...if not I will end up adding an aftermarket FPV hdmi device to my unit so I can use the damm goggles I have quarantined new in its box and set on standby mode for now sadly but wow what a fun device this little air2 is ...theres so many functions to play with and I know everyone of them I promiss! you can set it up manually or set some or most of them to auto if you desire watching this smart little device do its thing I found it easy to take off and land on my own but the auto take off,auto return to home and auto landing is very cool too if you want to set the controller down and run inside for a fresh battery lol I use a mini ipod4 as a dedicated device and it works sweet you have to buy a little $5 extension thing for the ipod mini4 to fit the controller but it makes it fit perfect this thing hovers as long as you want and it wont move a 1/4 inch this thing was alot of money but worth every penny from my experience so far theres not alot of accesseries yet cuz its so new I guess but there is some stuff availible
Top critical review
The Good then No Good Pt. 1
By Dave M. on Reviewed in the United States on June 23, 2022
I will say if I’m writing a review it’s damn well worth reading cause this is all new to me. Bought a the Mavic Air 2 combo for my father for Father’s Day. Let me also say I bought myself one a few weeks earlier and my father liked it so much I figured I’d surprise him this Father’s Day. We’ll surprise for us. It didn’t work. I tested everything. Even used my exact model drone’s batteries same results. Nothing, but 2 lights and a slight humming sound. Dad was fine, he just figured we could exchange it for another. All good. Well this is where the story gets better. I spend about 30 minutes texting Amazon text support going through about 10-15 different test and the end result was the same. Nothing. Then he tells me I qualify for the Amazon Return Policy for a Warranty Exchange. 2 Business Day replacement with return information. I think this works we getting some where after 30 minutes. So Amazon CS gives me the link to the manufacture. Ok this works. Once tap the link I do not have a clue where to go. There is not a single thing that say returns only repairs. Think odd I was just told I Qualified for a Warranty Exchange. Nope, I’m now going through every step again with this person. Even so much as to send him picture of the S/N and a screen shot of the receipt. Still not making progress and I’ve been at this now for over an hour. Some would say F it but not for my father. All I’m told after all this is you can open a service request ticket and send it back. What. All this and then this. Then here comes the the best part. The chat shuts off. It was 8 pm PST. No warning or hey can we continue tomorrow. Just bam and done. So before I truly bad mouth the manufacture. They have all my information. What’s your thoughts in regards to customer service? I’ll give you my thoughts in a week or two if I’m not seeing what Amazon said on your product that they sold. My guess is take it up with Bezos and team. Now for Amazon I’m ticked I waisted 30+ minutes just to do it again. Figure out how your manufactures/providers work when it comes to issues. I’m ticked but I’m just going to see how the next couple weeks go before the Sequel. Any advice I can give from this is if you have a return or issue with a product that is worth a few dollars. Ask to be connected to the manufacture or vendor. Also, you may want to copy and do the link because your trapped in the Amazon app. I tried to go to find the receipt and ended up having to go through the web because if I left the chat was done. Tonight was BS.
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