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12,575
4.1 out of 5 stars

Top positive review
2 people found this helpful
2+1 multipoint works (phone + laptop/phone)
By Sarnac on Reviewed in the United States on March 10, 2021
I bought this specifically for multipoint and hoped to achieve 3 devices or 2+1 ... and I got 2+1 working Currently, my personal android stays connected and my work iphone is also connected ... and I can receive calls on either arbitrarily (zero settings changes or fiddling on either phone), and play music or audio from either, arbitrarily, but not simultaneously (thankfully). This is standard for Bluetooth multipoint and is exactly how my other multipoint single-earpiece worked. But ... I also can now switch off bluetooth completely on the iphone and hit the connect button in the laptop's win10 bluetooth settings and immediately use the Jabra 75t for Zoom/WebEx calls ... But I have to hit DISCONNECT on the laptop and then go to the iphone bluetooth settings to successfully reconnect on the iphone (or probably move out of range). So with a willful disconnect/reconnect, I can toggle between android/iphone and android/laptop ... and I'm certain you could do so in any other 1-stays & other-2-toggle pattern. (I read that it can support up to 8 total devices but only 2 active at a time, so it's technically 2+6 multipoint vs my current config of 2+1 ... but good luck if you want more than 2 laptops ... ipads and tablets should be fine though) Oddities: the first try failed ... I connected android, iphone, *then* laptop ... win10 connected as an "other device" and not a headset / audio device ... and refused to change ... I reset the 75t and connected to the laptop *first* and it connected as an audio device ("Connected voice, music") , then the android, then disconnected (but not deleted or forgot) on the laptop then connected the iphone and got the working setup I have now. Oddity 2: the laptop initially connected output to the 75t but had the input coming from the internal microphone ... no idea why ... I changed it to the 75t ... now with each disconnection and reconnection, it remembers that the 75t is *preferred* and auto-switched the microphone properly. Good things: * to my utterly untrained ears, music sounds great in these * to my ear shape that keeps having other earpieces fall out, the 75t ACTIVE really stays in well ... I tried to shake / bounce to dislodge them and they stayed put EDIT: I was wrong, after 20+ min they wouldn't stay in ... Tried other sizes of ear tips, DEEPLY frustrated, finally bought foam replacements from COMPLY.... works fantastically now ... Jabra should ship with those instead of these silicon ones * I love that there's physical buttons ... electrosensitive buttons kept hanging up on my calls on my multiple other earpieces I've tried (trying to be cheap in replacing my plantronics m180 multipoint one-sided) * my most common caller says I sound FAR better than ANY previous headset * there is a tuning system for how you hear the audio spectrum per ear ... I'm not sure it is terribly effective since it was not multiple volume levels per pitch, just a yes/no, some of which I found to be very very very quiet to me and maybe should have answered no to * the case is VERY light * I'm biased in favor of green and I love the pale green color * the earbuds are very easy to remove from the case despite being strongly magnetized in * hear-through mode is capable of boosting volume above ambient levels Issues : * the R and L imprint on the R and L earbuds is very nearly impossible to see, despite being on the towards-the-ear side (they could have easily made it visible) ... they are different shapes but not obviously so and if they aren't coming out of the case, it's slightly messy. * the Jabra Sound+ app comes with the ability to play white-noise / pink noise / waterfall etc ... the 75t's right-ear-play-button cannot stop/pause this at all ... that's just broken logic. Similarly, the 75t's right-side-triple-click option is empty and there's nothing unique to assign to that (all options are assigned already) ... this is absurd, they have a programmability assignment option and don't allow you to turn on/off the waterfall/noise ability THEY provided with right-triple. * the pitch tester should have had multiple volume levels per pitch to usefully test hearing ... or multiple answer-buttons, like "just barely heard" not just a touch-single-confirmation * single-sided is right only ... the left side cannot be single-sided ... this is silly * I wish Jabra would offer an optional MUCH larger case that is itself a 10,000 mAh phone charger AND earpiece holder-charger-case Will update if battery life is odd but it seems great as of now
Top critical review
13 people found this helpful
UPDATED 10/31/2021 Overall lack of durability leading review to be a 1 star.
By Richard Lopez on Reviewed in the United States on November 13, 2020
Update as of 8/22/2021: The third pair now has once again had the right earbud suddenly get a TON quieter than the right one and I cannot fix it, no amount of cleaning recommended by Jabra fixes the issue making me believe it is not indeed an earwax issue and now i'm once again annoyed and pissed. These earbuds are my absolute favorite, WHEN THEY WORK. And I've yet to have a single pair last a year, not ONE pair has lasted a year, or perhaps even six months for that matter, without significant sound loss in the right ear that cannot be restored. Seriously, whats up with the quality control over there? They have great support, sent me two replacements, but they all break in the same way and it's not like im bashing them with a hammer or some stupid sh*t, I wear the right bud on walks, and in the shower, and thats it. I don't work in a dirty environment, I don't take them into dirty environments, I dont jostle them around or have them in a place to receive impact damage, they are treated like the expensive jewels of audio they are! Yet they fail me time and time again. Just sick of this. While I love the sound quality and the ipx rating and mic quality of this headset my first dislike is that the RIGHT earbud is the master of the two, meaning only it can be used independently. I am a fan of using only one earbud in my left ear for audio book. I will adjust due to the other qualities but as someone who has bought countless wireless earbuds searching for the pair with good waterproofing, good sound, and good mic I thought I'd FINALLY found the one with all the bases covered, finding out I couldn't use it in my preferred way for $220 (with tax) was a letdown. To add after a couple's day use they have a weird pairing issue and seemingly a very hard time sending signal through a soft jacket pocket, like the entire jacket is soft, it's not leather or thick material, just a soft house jacket. Feels a bit dumb to have it cutting out when the phone it's connected to it On My Person. Still, the microphone quality is excellent and it doesn't cut out incoming call audio if i'm in a noisy area and the other people can still hear me, this was a large part of why I wanted to try these so for this I find them worth keeping. I do wish they had a different shaped bud though, something with firmer plastic, these flimsy small ones only keep a solid sound seal so long as I dont smile. Addition as of 12/27/2020: After a VERY short time the earbuds began doing this weird thing sometimes when turning on or after pausing and playing again where it would sound like a skype call on half a bar of connection (full on unrecognizable robot mode) for about a solid minute before audio would suddenly clear itself up, it did this for calls or books and also made ME sound like a robot if it did so during a call meaning i'd have to play a song to confirm it was working right BEFORE making a call because I couldnt trust it was operating properly otherwise. To add to this just last night, not even two months after having them I noticed the right earbud was significantly quieter than the left. Now i'm a freak about keeping my ears clean of even ear sweat, taking my earbuds out every couple hours, wiping them down, then wiping my ear out because I like a snug but not slick feeling fit so I doubt it was a wax issue but I know many earbuds have a little screen over the sound hole to block earwax from getting to the internals > with most earbuds this is no problem as it is easily accessible, cleanable, and then can be re-inserted. With the Jabra's the ear hole is so small and so deep I cannot even tell if there IS a screen and if so i'd need a watchmakers telescoping glasses set and the smaller tweezers in existence made from a rat's whiskers to reach in there and safely remove it, thats not even to mention how to safely put it back in, so I didnt even try. I returned the pair to get a replacement and this is where I say I HOPE that it was a mechanical issue, because the new set which arrived, which was NOT the color I originally ordered but at this point i'm so frustrated with these issues after less than 2 months i'm ignoring that, well THIS new set has shown 0 of the connectivity issues, the robot voice, the problem of getting disconnected by a thin jacket, and sounds fine. Hopefully these last more than a month or two. Right now I want to say the quality IS wonderful WHEN its working, but my expectation for such an expensive piece of equipment are far from being met, and all I expect it to do is work as intended and provide smooth uninterrupted audio and call quality, i'm not trying to use it in a thunderstorm or expect it to broadcast through a firemans jacket, I just want it to work while in my pocket or my jacket pocket. I feel those expectations for a $200 set of earbuds is reasonable. Should this pair last 60 days with NO functional issue as should be perfectly reasonable to expect I will update this review again. Thank you for reading all this way if you did, I wrote a lot to give you a lot to think about. P.S. Jabra if you read this please don't tell your customers to tweet you or message you on Facebook when we ask for assistance in the questions tab on Amazon, just respond fully or send us one of those seller emails so many smaller sellers send me when I simply buy stuff just to check if it arrived and is OK (Those little guys wanting to make sure your happy cause they're trying to grow a brand), I know you can do it too if you chose. No one likes being told to go make a new account just to talk to you on a different platform. I know I sound old saying it but not all of us like social media. UDATED 2/22/2021 The replacement set has the same random stuttering issues upon startup as the last pair, I am beginning to notice the same issue of the right earbud which I use the most slowly becoming quieter (likely due to buildup of ear wax, but the physical design of the earbud makes it impossible to safely clean it without risking damage to the internals), and today the left earbud had to be taken out and put back into my ear three times to get it to actually start playing music through the left earbud. Overall these things are AWESOME when they work, but are not reliable and have a very short life-span. For reference, I wear them on walks, not even jogs or runs, and during weight lifting and occasionally at work while walking around. No strenuous or excessively dirty/rough environments at all that could lead me to believe outside factors are causing these issues. Hopefully they do better next time, though my true hope is Samsung will make a galaxy bud version that is highly waterproof. Final update at of 10/31/2021. As it now approaches the one year mark of me using these earbuds I want to point out I've used THREE sets throughout this entire time, and all three, before the year was out, lost significant volume in one earbud compared to the other. No amount of ideas for support fixed it and both replacement pairs sent ended up having the same problem. These are just not well designed for longevity and at the price tag applied to them, are NOT worth the cost. I started a 4th ticket before just decided to say "%^% it" and take the loss. Congrats Jabra, your 90% there to making a great product, just make your stuff serviceable by the buyers and youl have solved your problem, as is they are useless no matter what over time due to an inability to clean the small little screen inside that eventually (no matter how obsessively you clean your ears) becomes coated with wax and acts like a sound dampener. I'l be getting the Samsung Buds pro tomorrow sporting a similar IPX7 waterproofing. From my experience with other Samsung products they are more likely to be worth their price tag than yours. When your actual physical design changes I may give you another try.

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