Top positive review
4 people found this helpful
Very durable
By Ringmaster on Reviewed in the United States on June 28, 2024
A quality product. Great sound and very comfortable. Don't have to worry about buying again because they are built to last!
Top critical review
5 people found this helpful
NO Product Support
By The Buyer on Reviewed in the United States on April 6, 2021
The brand is pretty much well known. I did not know the reliability because I have never owned Altec Lansing. My first one had problem with no sound on one side. It was within the Amazon return period so I return it and got another one. Why? I really liked the feel and looks of this headphone. The price was cheap and built quality is really nice for the price. And I liked the brand. So I bought in October 2020. Now it would not charge. The light does not turn on. So this lasted only 6 months. I must stay that the sound was really good. Would not compare with my high end Sony headphones. More compatible to my mid range ($120-140) Sony headphones. High is nice and not too much bass. The sound was perfectly acceptable for me. I don't listen to boom boom music. I listen to Pop. classical, jazz. The noise cancelling was really good too. So their website doesn't get you to anywhere regarding the warranty. Absolutely NO information. It will give you the phone number to call, but useless. Basically if you exceed the Amazon's return period, you're out of luck. I contacted the Amazon support. Hopefully I can get an information on warranty. The headphone is really good. You would be lucky if you have no problem. I would recommend this headphone if you want to take a chance on their reliability. My two Sony headphones are still working and no issues after over 1.5 years of usage.
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