JBL Quantum ONE Wired Over-Ear ANC Gaming Headset

I had issues with a prior headset so I figured I'd drop a bit of extra money to get a better more reliable product. I use JBL for a lot of things and most the time I have been very pleased with the quality. This on the other hand. WOOF. Everything was great about this headset at first. The sound was great. The mic was very clear. It was comfortable. And I thought the software was good with a decent UI. But this software eventually became the bane of my existence. After the first day my computer would not "see" this product. Meaning in the list of sound options on windows it disappeared. I would have to unplug it and replug it in and select it fast enough before it "forgot" it was there. This also caused my other devices to have issues occasionally. After some basic googling I found loads of threads saying people have the same issue with varying fixes from removing the software altogether to rolling back to a previous update, to messing with the guts of windows to try to make it work. I messed with some of these options, but when it made all my audio devices stop working I said enough is enough. For a $300 headset this is absolutely unacceptable. Fortunately I was within a week of my return date so I was able to recoup my loss. I might be the small minority of people who had this issue, but enough people DID have this issue that I could find multiple threads with potential fixes. But I would not risk it. The software is junk and I'd invest your $300 elsewhere. You can buy a more reliable product for 1/4 of the cost of this piece of junk. I'm back to using my old Razer and I think I'm going to stick with it for the time being. This whole ordeal and the prior set I bought that also had issues really turned me off looking for gaming headsets for the time being.