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4.3 out of 5 stars

JBL 5.1 4K Ultra HD 5.1-Ch Soundsystem (Factory Reconditioned)

$379.99
$699.95 46% off Reference Price
Condition: Factory Reconditioned
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Top positive review
67 people found this helpful
Awesome
By Danny on Reviewed in the United States on April 28, 2022
I have to start off by saying I'm not a tech-savvy guy... like not at all. Despite my disability with technology, I was able to have this up and running within minutes. I wanted to summarize my experience with the setup in the hopes it helps you guys out. I should mention I plugged this system into a Samsung TV, which apparently makes the process easier, especially when it comes to your TV remote being able to control the volume on the soundbar. For me, this happened automatically. My TV remote started controlling the JBL soundbar on its own. Awesome! The system includes some hardware to hang your soundbar and also to hang your small rear speakers, which I thought was really cool. Everything was literally plug-and-play. I powered on the soundbar, powered on the subwoofer and they both automatically communicated with each other and paired up without me doing anything else. My biggest complaint about the setup process was the difficulty I had trying to plug in the power cord into the back of the soundbar. The angle is very awkward, but I got it done. There are four HDMI plugs in the back of the soundbar, one of them is labeled HDMI ARC. This is the one you're supposed to use with your TV (Took a while for me to figure that out). I'm also using an optical cable that is also plugged into the back of the soundbar and goes to the TV. Unfortunately, when you turn off the TV and go to turn everything back on, the soundbar defaults back to HDMI ARC, so I had to manually change the source on the soundbar back to OPT. The only fix I saw was to unplug the HDMI ARC and only leave the Optical cable plugged in. This seemed to do the job. Why would I need both sources anyhow? The reason I wanted to go with the Optical cable is because I heard a YouTuber mention that the HDMI signal was not as good for surround sound. In my opinion, the Optical cable sounded crisper. Which every cable you decide to use, just make sure you plug it all the way into the back of the soundbar. Mine looked like it was all the way in, but it wasn't. The other step you have to take is to go into your TV's sound settings and change the source of your sound from TV speakers to either HDMI sound or Optical. For the calibration process, make sure your surround speakers are where you'll want them when you watch TV. Also, make sure your subwoofer is turned on. There is a small calibration speaker with a pin connection that comes in the box. This "calibration speaker" (my term for it) is used to calibrate your speaker's sound for an optimum surround sound experience OR to use as a starting point to then manually improve the settings on your own if you're so inclined. Here is another goof-up I did. Do NOT plug in the pin to the back of the soundbar. It will fit perfectly, but this is NOT where the calibration speaker goes. You'll find the pin connection on the end of the right side of the soundbar. It's hard to see, but it's there. Once I had the calibration speaker plugged in, I placed it in the center of my living room. Using the JBL remote control, press the "calibration" button (the remote labeled it "calibration") for three seconds. WARNING, do NOT do this at night when your family is asleep. My wife wasn't happy when I did my calibration at midnight and she was even less impressed that I was about four vodka and sodas in. Once the calibration starts, you'll hear each speaker individually make an ear-piercing static sound. The calibration only takes a few seconds, but definitely makes a difference with the surround sound performance. I unplugged the calibration speaker and stowed it away in the event I ever have to reset my setting or I decide to move my speakers to a different location. Hope this helped.
Top critical review
13 people found this helpful
Not enough control and subwoofer/satellite speakers lose sync randomly
By Michael on Reviewed in the United States on March 19, 2020
Update: it's been months since I bought this. Unfortunately I had to send it back to JBL for replacement because it kept losing subwoofer sync and would crackle. The satellite speakers did the same thing. I practically begged them to allow me to pay the extra to upgrade to the Bar 9.1 as that doesn't seem to have the same issue but incredibly they refused. What company doesn't want more money? Oh, JBL doesn't. Because of their incredibly restrictive policy on returns we will have to do this dance over and over with their return and warranty policy police again until we finally get something that works. Please don't buy this product. I wish I'd sent this back after my Day 1 experience.... Day 1: Just unpacked it and set it up. I switched it on expecting to hear no midrange from all the reviews. Couldn't be further from the truth. In fact, I found that the midrange was WAY too high. Trebles sound flat. Bass overwhelming. The out of box experience leaves a lot to be desired. I played some music, while at the same time hunting for the manual equalizer settings to control this. There are none. How does a $500 sound bar have zero manual equalizer controls? Or an app to control settings with? It's 2020 right? All you get are the preset modes to choose from, none of which really tame the midrange. So I switch from music to a movie. This is now making more sense. As a sound bar to watch movies and TV on it's fine. But without the ability to control the equalizer properly makes it difficult to recommend for music. Heck, even their portable speakers have an app via bluetooth to change settings. I'm strongly tempted to send this back and get the Bose 700... Day 4: It took a lot flip flopping but I think I made the decision to keep it. With any of these soundbars, it's a serious tradeoff of price against features. Lots of soundbars seem to focus on wifi streaming, app support etc with a tradeoff on sound quality. Others focus on the sound quality with little to no capabilities on wifi streaming, apps etc. This is the latter. Here's my thoughts on its strengths and weaknesses: Strengths. 1. It really does have good sound quality, particularly in TV shows and Movies. I found that only two sound settings are viable - 'Movie' and 'Sports'. The rest sound terrible. 2. Forget the reviews that complain about the midrange. There's stacks of midrange. IMHO there's too much midrange. 3. For those that are restricted with cabling the innovative capability to have truly wireless surround speakers is fabulous. This is the primary reason I bought it and the primary reason I'm keeping it. 4. The bang for buck on audio performance is difficult to beat at $500. The subwoofer is super powerful and rich. When you use the 'movie' or 'sports' setting, the audio is crisp and clear. Weaknesses 1. It really is such a shame, and a MASSIVE miss on a $500 sound bar to not even have manual EQ settings aside from the bass on the sub. I'd go so far as to say the product manager that designed this should be fired for it. Vizio does WAY better in this department. I'm shocked that they didn't provide some kind of app that could interface via Bluetooth to change it. I wouldn't be surprised if the functionality was actually there, but the cheap @sses who bought (previously way better) JBL de-invested from proceeding with it. 2. No wifi streaming or app support. So why didn't I get the Bose? I didn't want to spend $1000 more. Bang for buck, if you can stream to it via your TV or Apple TV, then this wins.

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