Top positive review
13 people found this helpful
Seems good for now I wanna say.
By Adam on Reviewed in the United States on April 27, 2023
I wanna say it seems good for now. I like the bigger size I feel I would like it if it was even bigger though 😂. Don’t shove to much in there as you may break a bulb or the ones on the side that I believe are the side mirrors so I guess it can provide 360 degree sanitization. I broke one of the side bulbs but I guess that’s still fine though and the machine can still function properly its not shattered or anything it just cracked it in half but it’s still in there so I believe it still provides the 360 sanitization I wanna say and hope 😂. Maybe as long as it’s in there and it’s broke in the way mine is then maybe it’s ok then. I wanna say I did contact customer service and I wanna say that that would be ok still to provide 360 sanitization but don’t quote me on that I don’t wanna lie or accidentally lie or so just saying. I did attach a photo for you to check it out though to see what I mean. I also did contact customer service and they do offer a 1 year warranty so I could have it sent in to have it fixed I may because I believe it’s free and they pay for shipping and all I wanna say but yeah. No need to worry about breaking at least the side bulbs though easily I wanna say I really tried to shove something in there and so thankfully that’s all that broke and not one of the bulbs that actually disinfects the stuff or something else. That was just a dumb thing by me so I wanna say don’t worry about that if you are responsible and all that. The side bulbs seem strong enough so just don’t be crazy and try and shove a pillow or something in there where it may be compressed in there and you may here a bulb break or so. Anyways I could maybe say more and ramble on and on or so so sorry for that 😂. I think it’s a good machine though and has treated me well and I wanna say I recommend it just maybe try and find it at a cheaper price. So hopefully this review helped you in a positive way. Regardless wish you all the best and have a great blessed day and life! GOD bless
Top critical review
17 people found this helpful
Continues to malfunction
By chelsea on Reviewed in the United States on August 7, 2021
I was so excited to get this unit back in October. It worked great until March/April when a red light kept turning on, I reached out to the customer service team and they mailed me a prepaid label to send it to be repaired, I received it back a few weeks later but it only worked once before the red light returned, I again reached out to customer services and got a label and sent it back out getting it back a few weeks later. Then come July the light just started blinking and the unit would do nothing. Again I reached out to customer services and got a label and sent it back out getting it back a few weeks later. I received it back for the third time a couple days ago, I used it one time with no issues but when I tried to use it for a second time the red light has come back on. I really wanted to love this product but at this point I am beyond fed up with driving 20 minutes in order to have it gone for 2-3 weeks in order to work once. I have been thrilled with their amazing customer service team which has been one of the best customer service responses I have ever gotten from a product. I hate to leave a bad review but the product seems to be defective beyond repair and patience.
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