(2 Pack) Wyze Plug 2.4GHz WiFi Smart Plug
$9.99
$19.98
50% off
Reference Price
Condition: Refurbished
Top positive review
20 people found this helpful
Great product
By RF on Reviewed in the United States on May 5, 2022
This is a GREAT product. Just buy it. FIVE STARS! A great compliment to home security. Can make you look like your home when you’re not through automated “vacation mode” light controls. And much more. Originally I gave it a one star review bc the plug kept dropping off wifi connection. Basically making the plug not an ideal choice for home security. However, there was an OTA firmware update two weeks ago. Since then, none of my plugs have dropped off wifi. Very stable now. Plugs work great now. AMAZING product. Thanks Wyze! p.s. below was my original one star review for context ******** I am a loyal Wyze customer. I have many of their products in my house from cameras, outdoor floodlights, plugs, etc. In total, about 17 wyze products in my home. Many of my Wyze products are GREAT. So it pains me to have to write a negative review on their smart plug. These smart plugs have a huge flaw - they randomly disconnect from their wifi connection. And their is no way to reestablish the wifi connection unless you are physically next to the plug and have to do a hard physical restart. The plug is incapable of reestablishing wifi connection automatically. And you can not prompt it to do so remotely via the app on your smartphone. Since most people will use this plug to control lights when they are away for security reasons (vacation, coming home late from work, etc), this random wifi drop problem makes it a terrible choice as part of a home security setup. Went on two vacations recently. Both over a week long. A few days into each vacation, my app started showing a few of my plugs as “off line”. Basically you can’t control them remotely and they are no long working. Basically your home security with lights going on and off at night is gone. I’ve spoke to customer service many times on this issue. I’ve done it all - hard resents, turning off 5ghz on router so plug can connect to 2.4ghz, erase/reinstall app, etc. Nothing works. When you google this issue, there’s a lot of people out there experiencing the same thing with this plug. Wyze has openly stated they are aware of the issue and have sent firmware updates to fix it. Firmware update have been sent, but the issue is not fixed. This is the first negative Amazon review I have ever written. I hope Wyze reads this and understands that loyal customers of Wyze are super frustrated over this issue. PLEASE FIX THIS. It’s my hope that you can fix this asap. And then I can turn this one star review into a five star! Thank you
Top critical review
1 people found this helpful
Don't buy this garbage
By Jason M. Farino on Reviewed in the United States on March 1, 2025
I got a two pack of this and out of the box both of them would not connect I tried for over an hour multiple different plugs and it kept saying that my phone wasn't close enough if my phone was any closer it'd be inside the plug This is absolute garbage I've supported this company for a long time but this is the first of their product I've ever purchased that I would say is absolute trash there's no reason for this to be this difficult to have set up I would never recommend anyone purchases garbage. I've used their cameras and their doorbell and many of their other products for 10 years now and this is the first bad review of ever written but whoever made these plugs should be fired they are absolute trash there's no reason that they shouldn't hook up as easy as all the rest of their stuff but it's been nothing but a pain and I would not recommend that anybody ever buy these or or tell anybody to buy them there are better product out there This is one area where this company has not done a good job granted in the last two years their quality is dropped drastically they used to be top tier every year they get worse You can tell they're becoming a big company when they were more of a small company they made great product and they took care of their customers now that it's like any other big company and they're getting worse every year so you may want to invest in a different company altogether.
Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews