eero Mesh WiFi Router

You cannot — REPEAT: CAN. NOT. — use this as a standalone router without an existing router FIRST. This is not plug & play like any other router on the market. I spent half an hour on the phone with tech support who kept telling me he didn’t know how to do it without an existing modem/router and that it wouldn’t activate. Details: Bought this for my daughter’s dorm; they have WiFi but it’s not super strong, so they have Ethernet cables in each room and each person is encouraged to have their own routers for strong connections for their devices. Bought this because Amazon products are typically great and it was small to tuck into a corner. Plugged it in, connected the Ethernet cable (which works instantly when plugged directly into her laptop), downloaded the app, and walked through the guided steps on the app. Multiple tries, even with the wired setup instructions, and it didn’t work. It wants you to connect the Eero to your EXISTING WIFI ROUTER FIRST, then remove your router and replace it with the Eero. EXISTING ROUTER. You have to ALREADY have internet service FIRST — having a modem FIRST — to then REPLACE it with this. You CANNOT plug this into an Ethernet cable, set up your network, and go like every single other WiFi router on the market. So I paid more than double for nothing. Returned it, bought a $30 ugly Netgear router, and set it up within minutes. What a horrid business model, to create a device that requires you to have another service first. Dumb. So if you already have a modem and want to switch? You may love it. If you are creating a brand new network, don’t waste your money.