Apple AirPods 2 (Grade A Refurbished)

Um… this doesn’t feel ok to me. I explicitly purchased “refurbished- excellent condition” and received this. I’m nervous to try it because what even is this??? If no manual, no box, no MFI-certified charger, how is this product “excellent”? Not to mention but the box says “renewed”… I mean, tell me that when I click on the item listed on the store. Don’t tell me it’s refurbished. Not to mention, the short, 3 inch charging cable???? What is this Amazon? Seriously?? If I wanted CHEAP I would’ve purchased the CHEAP version. I happen to love the second gen AirPods. They fit my ears perfectly and don’t fall out. Believe me, and Amazon can check my purchase history, I shelled out HUNDREDS of dollars trying to find my perfect headphones. But this? This is not ok. After opening the package, there are scratches that look like a dog got into it. The whole front of the charging case is scuffed like it slide on the ground from running from the dogs. Then I opened them. Oh Lord Have Mercy on Me! The inside of the case was NASTY! I picked up each ear bud and each ear bud must’ve been in a dogs mouth. The scratches are not from “oops” or “I dropped it”. They are TEETH MARKS. Tell Me Amazon. How is the “excellent” condition? Oooo I’m so raging mad right now. Durability? Clearly they are durable! Someone must’ve stole them and returned these for a full refund! Wireless connectivity? when they paired, they said “AirPods #7”. Ease of use? Fine. I love this specific model. Overall, I am so disappointed. I will be asking for a replacement because this isn’t “excellent”. This is “good” at best. And I paid for “excellent”.