Top positive review
2 people found this helpful
No Issues
By John in Warrensburg, MO on Reviewed in the United States on April 24, 2025
I've been using this for about 3 years now (guessing) and have had no issues. I remember it was kind of a pain to get set up and registered, but after that, no problems. You're limited on how many phones you could hook up to it due to power limitations so I purchased a base phone with extensions. Now I have about a half a dozen phones working great.
Top critical review
2 people found this helpful
W A R N I N G - - YOU COULD LOSE YOUR PHONE NO .
By Amazon Customer on Reviewed in the United States on March 22, 2025
W A R N I N G - - - Magicjack is NOT able to transfer (port) all phone numbers from your carrier to Magicjack but they won't tell, you that in time to keep your phone number. We had the same phone number for 34 years and lost it while waiting for Magicjack to transfer the number. B E A D V I S E D ..... after it happens ... it too late to get your phone number back. Do not .. Repeat .. do NOT believe any of their customer service representatives. They have to maintain a "LRN" (Location Routing Number) in your area in order to transfer (port) your phone number from your carrier to Magicjack. What they won't tell you is that they have cancelled MANY "LRN's" across the country making it impossible to transfer your phone number. They won't tell you that when you are trying to install the device. If your old phone number hasn't been transferred to Magicjack within 1 week then it's not going to happen. You need to contact your previous carrier immediately to TRY to get your old number back before it is reassigned to someone else. Magicjack will NOT explain any of the to you. YOIU HAVE BEEN WARNED - - PROCEED AT YOUR OWN RISK.
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