Bose 700 ANC Wireless Headphones (Grade A Refurbished)

I left a lengthy review comparing the Jabra Evolve2 85 (E285) vs Bose Quiet Comfort 35 II (QC35II) vs Bose Noise Cancelling 700 (B700) vs Sony WH-1000XM4 (SX4) (in order of when I received them) for the E285. With the full review there, I'll keep this one more focused on N700 vs E285. This was almost entirely written up during the week I had all four headsets for direct comparisons. Microphone and Playback The B700 was not tested because there were enough other reasons not to even consider them. Win for E285. Runner up is SX4. Audio Output - DISCLAIMER - I'm not an audiophile E285 and SX4 audio sound better than the QC35II but primarily because I can use an equalizer and increase bass (obviously this is the most important factor). I couldn’t get the “thump” from the B700 no matter what I tried. The B700 does have an EQ, but it’s far more basic than what Jabra and Sony offer, like a ball point pen vs a fountain pen. Sure, the ball point will get the message across, but one can’t deny the fountain pen its grace as it glides like butter across the page, leaving streaks of variable line widths and drawing you in –sorry, wrong review. Win for SX4. Runner up is E285. Brand Bose: wanted my location and would ask for it every time I open the app (and wouldn’t allow usage without accepting beyond the standard Bluetooth connection process). These are headphones. You don’t need my location. There are two different apps and both suck, but the one for B700 is especially awful (Bose Music). Just the first time using the app for setup, it crashed. It periodically failed to detect the headphones, even after the latest firmware instalment. It’s worth mentioning the Bose Music app is far worse than the other Bose app (QC35II uses Bose Connect). I had far too many connectivity issues within the first hour to justify keeping the B700 (yes, I requested a return within an hour). Jabra: doesn’t require my location. Instead, it lets me know if I desire to give it my location, it will use it to locate my headphones. No, but thank you for giving me an actual choice! ANC When playing on a drumpad, the E285 did a noticeably better job than the other headsets. It sounds like the pad is being muffled (which is what I’m looking for), whereas the others don’t quite succeed. Again, B700 was not put through this test because it sucks. In addition, the hear-through function of the E285 is awesome. The E285 hear-through, which has adjustable levels, almost makes it sound like you’re not wearing them (tested at maximum hear-through). Win for E285. Runner up is SX4. Connectivity The E285 and SX4 have longer ranges than the QC35II. The E285, most of the time, reconnects automatically when coming back into range. QC35II, SX4, and E285 have a 3.5 mm jack. Why doesn’t the B700? Because it sucks. Double-connection to my PC (independent of range): E285 is easier because it’s just plug-and-play, no downloads or “connecting”. Didn’t bother trying the B700 because of the numerous issues with just one connected device. An added feature of the Jabra is Jabra Direct, a software you can download to better manage your Jabra. It gives you a few more options and is worth using, in this writer’s humble opinion. Response time: the QC35II and B700 have a slightly faster response time when pausing media than the E285. The SX4 is the fastest, though we’re talking minute (not 60 seconds) differences. The E285 is on the cusp of being slow enough to be annoying, but not quite. The E285 and SX4 also have the cool feature of pausing media when the headphones are removed from your skull. Put succinctly, the E285 needs work, especially when using it with the PC. But at least it has it! App connectivity: some issues with E285. Some issues with SX4. Some issues with QC35II (Bose Connect). LOTS of issues with B700 (Bose Music). Unfortunately, apps are prone to some bugs every now and then; unless you’re Bose Music, in which case you’re a swarm of locusts after a century rest furiously attacking unsuspecting victims taking what was supposed to be a nice meander down the side of the Nile River. Does it remind you of a curse? It should. I succumbed to believing the $400 I used to purchase them came from the time I was standing on a burial ground when my check came through my account. I can’t say which of the two (Sony/Jabra) had more, so neither bothered me much. Winner is SX4 (better media response time). Runner up is E285. Voice Assistant Couldn’t even get B700 to work. First off, I have to change the “action” button from ANC control to activate voice assistant (so you can’t have both functionalities at the same time). However, once button mapping was adjusted accordingly, I click the button and it says “open your Google Assistant settings”, with no further instructions. I open the Home app, and once again, no further instructions, so I didn’t get it working. I didn’t spend anymore time on it because in contrast, the E285 and SX4 worked exactly as expected. No setup or anything, I just pushed the button and my assistant came up. The caveat for the E285 is you have to pull down the boom arm to use the feature. Perhaps Bose has better functionality when used with Alexa, but I use Google so I’m not bothering with testing that. Tie between E285 and SX4. I know this is extremely nit-picky, but the Bose assistant’s voice is far more annoying than Jabra or Sony. She sounds like an actual robot as opposed to someone I wouldn't mind meeting. Controls On the E285, the buttons take up little surface area and are rather flat. After just a little use of the “touchless” controls (B700 and SX4), I can see their usefulness. It’s certainly easier to play/pause music and use the Voice Assistant (which is no easier to actually setup because Bose sucks). Changing volume is annoying because every click up/down requires an extra swipe. As debilitating as this is, one would not likely be changing by a bunch of increments at a time. Between the B700 and SX4, I found the pole in the B700 to be much more in the way and therefore the SX4 provides better usability. After more use of the touchless controls, I much prefer the them over the physical ones. Win for SX4. Runner up is E285. Comfort and Style While the B700 has the tightest grip, it actually slides off the easiest, I guess because the top band is the slimmest of the pickings. Also, it’s far easier to accidentally move the ear cups because they’re really loosely attached to their sliding pole. Win for QC35II. Runner up is E285/SX4 (just as comfortable). Don't care to spend time rating the B700. Extra The E285 has the hear-through feature, which I really like because I use ANC only when there are sounds I actively don’t want to listen to, like from mine or my roommate’s drumming, running water, laundry, phone call, or pooping with the fan on. Other than those times, I want some awareness of my surroundings because there’s nothing more frustrating than trying to get the attention of someone with headphones on (especially at work). In addition, the E285 and SX4 have ear detection (discussed previously). The E285 has a great way of handling multiple calls with its huge button on the right cuff. You can switch between two phone calls by putting one on hold and accept/end/reject calls using it. This is RARELY used, but it's cool. Issues B700: flat out sucks with just ONE connection. I’m constantly having to manually re-connect, and not just a simple “re-connect”; I mean force-stopping the app, forgetting the headset from my phone and vice-versa, holding down the Bluetooth button to make the app realize it’s there, allowing my phone to pair, etc. Over and over. Can’t imagine the issues I’d be having if I set it up with two devices. There’s some variability with the Google Assistant functionality with the E285. At the very least, the action button on the arm activates the assistant. But sometimes the input for said assistant is on the phone rather than the arm. Most of the time it works as expected. I think the additional connection to the PC adds complexity that needs to be vetted out for seamless functionality for the E285. Final verdict, best to worst: E285, SX4 (killer - no mute function, worse hear-through), QC35II (killers - older BT connection, worse audio, poor ANC). Literally wouldn't buy B700. UPDATE: It's been several weeks since I returned all but the Jabra Evolve2 85 (I use it 3-10 hours every single day) and my final rating is four stars while I give the B700 one star. When the E285 works, it's great. But it doesn't work all the time, unfortunately. But the B700 was far more aggravating and there was no comparison between it and the other three headphones. Also, Bose REQUIRES your location, which is extremely stupid. They're headphones, you don't need my location. While I ultimately ended up with the E285, if muting yourself directly from your headset isn't important to you and you're not typically in a noisy environment during calls, then I would honestly recommend the Sony WH-1000XM4.