Back to Amazon.com
customer reviews
1,029
4.5 out of 5 stars

Samsung Q80R Series 2160p 4K LED Smart TV with HDR

$1,349.99
Condition: Factory Reconditioned
Screen Size: 65"
Sold out Back to product details

Top positive review
3 people found this helpful
Most True-To -Life Picture Image Ever!
By MBx_ProReviewer on Reviewed in the United States on March 19, 2020
I rarely give 5 stars. However, this Q80, 75 inch Samsung 4K UHD TV deserves it. I'm a hobbyist when it comes to tech and TV. Back in 2014, I purchased my first Sony 65 inch 4K TV for $2,900. I had to have it, therefore I didnt wait for prices to drop. That Sony Bravia 4K still function great in our master bedroom. It is 7 years old and lacks HDR and many other features. However, watching 4K content gave an amazing picture image back then and still today. Going from 1080p to 4K made a huge difference. I could not believe how real it all looked. Now, I have upgraded to this Q80 QLED 75 INCH Samsung. I am very impressed. I didnt think my Sony image could be beat because of how real things looked. But, Stupid me...with HDR and Dolby and Quantum dot technology I should have known. I just watched my first streamed 4K UHD native 4k movie and I cannot believe my eyes. Not only is the picture image true-to-life, but it pops out at you. My wife staired at the TV and then described the.image as nearly 3D. I agree, the colors are so vivid and bright and real that it's like you are there. Or, you are looking through a window at a real love scene. With millions of various colors used, this Q80 is able to reproduce a scene that was captured on a 4K resolution camera system. *Note- this is important information. I learned long ago that you will be disappointed in your expensive, amazing 4K Ultra High Definitikn television if you are NOT aware of the specific content you are watching. By this I mean that watching a 2k resolution filmed movies which is then UPSCALED TO 4k.....is absolutely NOT the same as watching a 4K-resolution camera filmed movie or tv show. Much content is still produced using 2K cameras. It all comes down to the camera resolution. Therefore, if you are disappointed in the realness or quality of a supposed "4K upscaled" movie on your new 4K tv...it.mkght be because it is not REAL or NATIVE 4k content. You can research online to see what kind of camera system was used to produce this movie or that TV show. Know what your watching because there is a huge difference. A real, native 4K resolution camera system made movie on this QLED (Q80- SSUNG) will blow your mind! It looks so real that it's like you are there. Or, the actors are in your family room. I am not kidding or exaggerating. These QLED tvs are the best of the best. How real they look makes for a much greater tv watching experience. You can see the water droplets in a water full scene. You can see grains of sand on the beach. You can see skin pores and fine wrinkles on an actors face. Its unbelievable. I went back and forth on QLED vs. OLED. I know all the differences. Perhaps, OLED is slightly better picture overall than QLED. I mean...maybe. but at this point, I believe it's more personal preferences and ones own vision. Real is real. If a picture looks dead-on true to life and real while I watch it.in a QLED, then why in God's country would I pay an extra $2,000 to upgrade to a Sony OLED 75 inch 4K tv? Makes no sense. I'm super happy with this Q80. The Q90 didnt seem like it was that much better for another $1,000+. Wasnt worth it to me. So, you can't go wrong with this Q80 Samsung and it's a reasonable price for what they give you in quality true to life picture image. Smart features work just fine. I won't nit.pick over the minor details like some other do in reviews because I believe reviews are extremely biased and personal. One man hates the color black and another man loves it. Therefore, their reviews will be slanted one way or another be cause of personal preferences. How does that help us, the consumer? So, I read reviews to gainer factual information orator red flags on products. The reviews for this Q80 Samsung were spot on. What most people said, turned out to be very true and accurate. It's worth the price. By the way, I took a major risk for the first time and bought this Q80 refurbished or whatever they call it now. However, it was brand new. In original box, all parts and accessories. It works like its brand new because it is brand new. It.only had the box opened. In turn, I was able to save nearly $500 by buying this TV. I'm glad I did.
Top critical review
18 people found this helpful
TV Never Received + Additional Headache
By RoryDS on Reviewed in the United States on December 10, 2019
Today when my TV did not get delivered (12/9/19 from 3pm - 6pm was the time slot I chose for specific reasons) I checked my Amazon orders to see that it wrongfully stated on the tracking updates that I had rescheduled for tomorrow (Tuesday the 10th) from 3pm - 6pm. I did not do this and had no knowledge of this change. I then contacted XPO, who referred me to Last Mile. I called and was on hold for 20 minutes before I gave up. I then researched other contact numbers, all of which would state to me via voice recording that my delivery time was today (Monday) from 3pm - 6pm and when I waited for an actual human to help me the call would be dropped with no explanation. I then called the first number back, where I waited on hold for 1.5 minutes short of AN HOUR before giving up on that. So now the TV is going to get delivered during a time slot I cannot make and did not choose and I have no way of contacting anything other than a freaking robot. Given this is a rather pricey purchase, I am extremely concerned with what is going on. UPDATE: As I was writing this, I received a phone call with another pre-recorded message of my new time slot (same as before), which gave me the option to speak with a representative. When I chose this option, I was put on hold AGAIN. While it did say my wait time would last less than 2 minutes, I waited for 10 minutes passed that time and decided to not waste anymore time on the matter. It continued to say "estimated less than 2 minutes wait time" periodically throughout the hold. This is getting more and more ridiculous. I've requested to be called back but my confidence that it will happen is low, and if it does in fact happen my confidence that anything will be accomplished on said call is even lower. UPDATE #2: I received the callback and it was another recording. UPDATE #3: I woke up this morning to see XPO had called me, in person (voicemail), at 3AM in the morning, requesting I call back. I tried at 7:30AM and was on hold AGAIN for over 15 minutes. Again, it periodically would say my wait time was less than 2 minutes. For my own sanity I ended the call, as only a masochistic few can listen to the same hold music and advertising for as long as I have. I'm very upset that I've been made to feel concerned over this expensive purchase because someone altered my shipping time-frame without my knowledge or consent, coupled with the ensuing fiasco which made this seem like some sort of scam and that I may never see the product I purchased. I work 10 hours today so I don't see how they'll be able to rectify the situation before the new scheduled delivery time, to which who knows where the heck the TV is going to be sent when I'm not there to receive it. Given the price is the same at Best Buy, I would encourage all to go there instead. You'll actually get a TV and get to speak to human beings and avoid all this ineptitude.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product