Top positive review
12 people found this helpful
Quiet, smooth and effective rowing machine at a budget price!
By MikeT on Reviewed in the United States on February 22, 2023
My winter fitness regimen includes daily cycling on an indoor trainer and weights every other day. In order to mix it up, decrease boredom and get a more rounded whole body workout, I decided to add a rowing machine to my winter training. I investigated all different options, including magnetic, wind resistance and water resistance rowers. The gold standard and highly recommended rower seems to be the Concept 2 Rower. I came across consistently high ratings on the Circuit Fitness Rower, but I couldn't believe that it would be that good, because it seemed to be priced significantly lower than the other units I was looking at. Because it was on sale, I decided to "pull the trigger" and figured even if I didn't like the unit, I could always resell it and not have spent a ton of money on something I didn't like. I was happy to purchase it on sale at Amazon, but even the list price on the Circuit Fitness Rower is a bargain. I couldn't have been more pleased. The unit is constructed of heavy duty steel, overall very solidly constructed, and quite easy to put together. The saddle is very comfortable and the saddle glides very smoothly over the rails. You can set the resistance at different levels, but I found that for me I set it at about 75% difficult level and just leave it there. The computer that comes with the unit is very helpful at recording total workout time, stroke rate, number of strokes, distance, etc. The key thing about this unit is that it is VERY QUIET compared to the wind resistance units like the Concept 2. Another bonus is that the rower has a 2 year warranty. A small plastic part broke after 6 months of use. I contacted customer service and they responded to my email within 24 hours. I was able to order the replacement part which was shipped to me within 4 days at no cost -- Excellent customer service and support for their product. The Concept 2 and the Peloton Rowers are beautiful machines and work well, and if you want to impress your friends and spend a ton of cash on them, then go for it. If you want to get a great workout on a quality machine that feels good and is quiet to use, and still have a ton of cash left in your wallet, then I would highly recommend purchasing the Circuit Fitness rower. I don't think you will be disappointed. This purchase is a "no-brainer".
Top critical review
6 people found this helpful
Decent Product. Bad customer service
By Stephen on Reviewed in the United States on June 21, 2021
I actually purchased this item twice. The first was a gift for my parents on April 9th and the second for myself on Jun 8th. The rower itself is not bad, it's smooth, good resistance for all levels of workout expirience, comfortable seat, quiet and easy to assemble. A piece on the handle did break in less than 1 month with moderate use in early May. Fortunately it was not a critical break but considering the machine was new this was concerning. I reached out to the customer service for the replacement part. They sent me one the following week but it was the wrong part which was very annoying as I sent a detailed discription that included pictures. I reached out to them again, was able to confirm the part with them. They said they would send me the part but never did. After weeks of waiting I reached out to them again and they finally told me the specific part was on back order and I would get an email once it shipped. Well I finally received it a few days ago. This was most annoying as again I purchased this is April, reported the problem in May and it was relieved in June. The second one I bought did not come with all the necessary parts and hardware so I email customer support. Again they never got back to me so I called them. They told me they would ship me need hardware and that I would receive it in 5-7 business days. I waited a week without hearing anything. I called them again today and now they are telling me that the hardware is on back order and that it would be 6 weeks before I hear anything. I asked if they could just send me the parts from a different rower. They said no. It's a decent rower but the customer service is pretty bad. I am not satisfied with product at all. My advice, buy a rower from a different company.
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