Sony WH1000XM3 Noise Cancelling Headphones
$199.99
$349.99
43% off
Reference Price
Condition: Factory Reconditioned
Color: Black
Top positive review
12 people found this helpful
After 20 years of using Bose (and 2 Bose headsets at home), moved to Sony 1000XM3
By A.I. on Reviewed in the United States on February 2, 2020
I had Bose headsets for travel for over 20 years. I had Bose QC-1, QC-2; I still have QC-20 wired earbuds and aviation headset A20. Recently, I had a challenge of finding headset which not only works to cancel noise in an airplane, but which also works better than earplugs at home, especially to reduce noise of piano played in a different room. I compared Sony 1000XM3 with Bose QC35 and 700 at a store, bought two pairs of Sony, and compared them with Bose QC-20 and A20. On top of that, I did tons of research.To begin with, Bose used to be "the king of noise cancellation" for many years. This reign is coming to an end: the competition is fierce. In pro aviation world, Lightspeed created a strong competition to Bose, while in the consumer world, Sony came up with a product widely superior in noise cancellation. Bose tried to answer Sony with Bose 700, but it is still inferior in noise cancellation and usability and features of the phone app.According to independent testing data available on the internet, Sony's noise cancellation is up to 6 dB better than Bose. If you are not familiar with dB scale, it is a log scale, and 6 dB is a little more than a factor of 2. Noise cancellation efficiency is frequency dependent, so it is hard to compare apples to apples. Power spectrum across all frequency gives an about 2 dB advantage to Sony (29 dB compared to 27 dB of Bose 700), in low frequency range Sony beats Bose with a high margin (about 6 dB), in high frequency range Bose appears to be better. Yet, when you put Sony on your head, followed by Bose, and switch back and forth, Sony is impressively better. Like, way better. Tons better. So much better that you sometimes wonder if Bose is turned on at all.Comparing Sony XM3 with Bose QC20, Sony is better in all respects other than small size and weight of QC20. Noise cancellation is better, and sound quality is better. Comparison with aviation headset A20 shows that A20 is slightly superior in terms of noise cancellation (and, surprisingly, even in sound quality), probably due to a passive noise cancellation component - but A20 is a $1100 headset with a massive wire and console, and connectors are not compatible with consumer electronics. You would never consider it unless you fly an airplane as a pilot. High frequency hissing, which existed up to QC15 and still present in A20 (introduced in 2015) is almost gone in both newer Bose and in Sony. Difference in noise cancellation quality between Bose A20 and Sony XM3 is worth maybe $50, but not $800. I think we are talking about several dB, nothing major.Sound quality is subjective. Neither Sony nor Bose 700 are audiophile grade. One cannot tell the difference while playing music via Bluetooth from a phone, but plug them with a cable into a headphone amplifier and play 24/96 music, compare with Hi-Fi headphones (I have good old Sennheiser HD-620 which used to be in the top 10 best some 20 years ago; not anymore, but they are still great sounding high end headphones) - and you can tell immediately that these are not Hi-Fi headphones. Not even close. With a good sound source, they sound dull and sound stage is not there. But they sound well enough for daily use, for playing music from the phone, certainly better than most earbuds. Sony sounds a little better than Bose 700 to my taste, but it is close, very close, there are small difference in color of the sound which are very subjective. I rated the sound five stars because this is not a Hi-Fi headset, it is a noise cancelling headset, and the price is determined primarily by its noise cancellation abilities. As long as you can listen to music and enjoy it, as long as it does not sound like cheap earbuds, it is OK. For really high quality of sound without noise cancellation, there are much better options in the same price range.App is not required with Sony and Bose (despite misleading information on the web, either headset can be used without the app), but Sony app is much better. It does not require registration and has many more features, including adjustment of noise cancellation to ambient pressure.Sony, to my surprise, works very well for phone calls in the office environment. There were many reports that Bose was vastly superior, perhaps this is the case when one needs aggressive noise cancellation, like on the street among cars and people. Or maybe Sony made updates to firmware which fixed the issues which they had. When answering calls at home, the sound quality on the other end of the line is excellent. People cannot tell I am wearing a headset.Comfort is purely subjective and depends on one's head size and shape. I have a big head, so most headphones exert some pressure. Sony is no exception, but I am fine with that. I must say, the most comfortable headset for my head is Bose QC 35 II, followed by Sony XM3 and followed by Bose 700. Bose 700 feels a tad cooler on the ears. A20 creates too much pressure on my ears.For travel (e.g., vacation) QC20 is hard to beat, due to their very small size. They are inferior to XM3 or latest Bose, but do their job well enough. For use at home or in the office, bluetooth headsets with better noise cancellation and better sound and with the ability to make calls are the way to go.Finally, cancellation of piano sounds. My wife teaches piano full time from home. Sound is a problem in our home. When I am in the same room as our grand piano, I can hear it loud and clear, although much less loud than without the headset. However, when I go to my office and close the door (which is a glass door which only partially blocks the sounds), I can barely hear it and can focus on whatever I am doing without distraction from the sounds. I tried QC20 for this purpose, and they were not quite up to the task. I got the 33 NRR rated 3M earplugs, and they also were not perfect either. I can tell that Sony XM3 works better. I would not use XM3 to work with power tools, though. They are too expensive and possibly too fragile for a workshop, and the benefit is not large enough to warrant the difference in price.Build quality of Sony seems to be better than Bose (and less expensive, too). The headset is made in Malaysia. Bose, I must say, can make great quality headsets (A20, with 5 years warranty, is an evidence to that), but consumer grade headsets always had an almost marginal quality. Bose, by the way, does not repair them once they are out of warranty. They make you buy new ones with a discount. Two of my old Bose headphones broke and I had to replace them because repair option was not offered, and lifetime of synthetic leather ear pads was too short for a quality product. It is too early to say how well Sony would last - we will see.After buying the first headset on Amazon, I got another one for my son. My son absolutely wanted Bose, but after comparing them side by side in a store, and listening to mine, he said, I still like Bose, but I recognize that Sony is better in all respects... So we got him Sony from a local store.The only frustrating part is that Amazon has dropped the price by $50 after I bought both pairs! What a bummer - but now, Bose is completely not competitive.The only downside which I found so far... Sony can connect to two Bluetooth devices simultaneously, but it is confusing how the preference works (the one connected last has the higher preference for audio), and there is no easy way to change the preference or even disconnect a specific sound source. You cannot do it in the app. I think Bose is the same way. I also struggled with connecting to my desktop PC for audio and gave up attempts to set up the audio preference correctly. Either I did not figure out how to do it correctly, or something can be improved in the next releases of the App and firmware. I am sure it will be done, eventually.For what it is worth, competition between suppliers is good - it drives features and quality up and prices down. I hope, Bose will catch up eventually - they missed the opportunity to do it with the 700. Sony 1000XM3 remains the best product in this class for second year in a row.
Top critical review
73 people found this helpful
Relatively Nice Pair of headphones
By DustinG on Reviewed in the United States on December 3, 2018
I purchased these headphones and tried them out for about 2 weeks. I was upgrading from the Bose Soundlink 2s and was looking for headphones with noise cancellation.I have to say that I really, really wanted to love these headhphones but could not bring myself to keep them.-Features-PROS-USB C- Huge plus as I dont really have anything that charges with micros USB at this point. So definitely saves me from having to carry a micro USB cable for a single device. USB C is also a more robust connection when compared to micro USB and far less likely to wear out/break-ANC- The auto noise cancellation in the MX3s is definitely top of the line. The MX3s did a great job at cutting out office chatter and background noise. Realistically when I was playing music as low to medium volume I could not hear a single thing outside of my music.-Touchpad control- These worked very well, I especially like the cover right earcup to cancel ANC-NFC pairing- very quick and painless pairing-Sony MX3 App- The app was very cool with tons of customization possibleCONS-ANC- The ANC is top of the line but realistically I was not BLOWN AWAY by it when compaired to the Bose QC35 IIs. switching back and forth between the MX3s and the QC35 IIs left no difference between the two that I could discern.-Only able to pair to one device at a time. This is such a massive shortcoming for a $350 device. Some people will not find this to be a problem, and I must admit that I thought I could work around it. However, after trying them out I simply found this to be unacceptable. I work in an office setting and wear my headphones for give or take 6 hours a day. I have spotify going all day and the full app on PC is simply better suited for navigation. The mobile side works okay but i expect to be able to use the PC side app when I have it available. Couple this with the fact that I do not want to remove my headphones every time I get a cell phone call and the single pairing option is simply not workable for me. ***I did discover two things after some research. First, supposedly you can pair to two devices, one for audio, and another for hands free calling. However, after following the directions several times on sonys webpage I was never able to get this working. Second, you can pair the headphones to a mobile phone and control the Spotify app via you PC. This made the single pairing option much more manageable for me but is still an inconvenience.-Sony MX3 app- Changing any of the audio settings in the app (base/treble/mids) drops the headphones into a lower bandwidth streaming option. I honestly could not tell a huge difference in audio quality when doing this but still found it disturbing-Sound-PROS-I found the sound to be relatively accurate and warm, however that is about all I have to say that is nice about itCONS-Bass heavy- these headphones are really base heavy. This did make the headphones sounds more like a live concert, but I found the base to be muddy and actually drown out the mids and treble with some music I listened to. You are able to turn down the bass in the app but it drops down the quality of your bluetooth connection. On PC I had installed an EQ program and set up a custom profile to tone down the bass. Realistically though this is just extra dicking around that I did not expect with a 350 dollar set of headphones-Comfort-PROS-i did like the fact that these hug your head in a more streamlined fashion, eliminating the Micky mouse look present in previous models-The cushions on the headband and earcups are very plush and appear that they would hold up to years of daily useCONS-Straight up these are not as comfortable as my Bose soundlink 2s or the QC35 Mark 2s. I do not have overly large earls but still found that parts of my ear touched the inside of earcup. Its not like it was crushing my ears but the slight pressure was definitely there. This may sound like a small gripe, but when you are wearing these headphones for extended periods of time you will most likely find this to be an annoyance. These things also get hot unless you are doing absolutely nothing in a relatively cool environment. If the office was abit warmer than normal or I decided to take a walk around the office I could definitely feel the heat building up. Granted, I am normally not moving when wearing these but if I wanted to wear them while traveling and walking these headphones have a very good chance of making your ears sweat.-Conclusion-As I said, i really wanted to love these headphones. They are supposedly the latest and greatest, they look good, and have a ton of cool features and upgrades over anything else out there. Unfortunately, after only an hour or two of wearing them I found myself disappointed in them, not something you really want in a 350 dollar purchase. I stuck it out for two weeks and was actively trying to convince myself that these things were as good as everyone was saying they were. I am no music expert but found the sound in these to be very fatiguing and somewhat muddy. While my Bose may sound abit more hollow I have come to enjoy super crisp and punctuated listening across the whole spectrum. Sounds is obviously a very subjective aspect so you may feel differently but I find that my Bose offer a superior listening experience to my ear. The comfort was also a big letdown come from Bose. With my soundlink 2s i would often not even feel them. With the MX3s I definitely felt them and this only exacerbated with extended wear. While not necessarily uncomfortable they simply have a ways to go to dethrone Bose.TLDR: For me, everything I found is basically the opposite of 98% of the reviews I read and watched on these headphones. I spent weeks trying to tell myself that I must be missing something that everyone else was seeing but in the end failed to change my views on any aspect of these headphones. For me in the end the Bose QC35IIs simply outperform the MX3s in every aspect that matters to me. I can wear my Bose all day without feeling the need to take them off, the listening experience is more pleasurable to my ear right out of the box (dont have to dick around with any EQ settings), and pairing to multiple devices eliminates the workaround pairing options on the MX3. My advice is to just go with your gut, nobody should have to justify shortcoming in a 350 dollar purchase.
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