Top positive review
11 people found this helpful
So far so good
By Amazon Customer on Reviewed in the United States on July 29, 2019
We've only had our Alexa devices setup for about two weeks now, so we're definitely still working out the kinks. With that said, this is a review of everything I've noticed of our entire Alexa ecosystem, which includes 2x Echo Dots, 2x Echo Spots, 2x refurbished Echos, and 1x Echo Sub: Pros: Individually, they all work exactly as they should ALMOST all the time (more on that in the cons section). They all look good, and aren't big, ugly hunks of metal and plastic taking up space in your house. They were all incredibly easy to get through initial setup (except the Echo Sub, more below). Music sounds good in all of them, to include the Echo Dots (but it sounds GREAT on the Echos, and fantastic on the Echo/Sub pair). Cons: The voice recognition is almost too good for its own good. We have a fairly open floor plan, with an Echo Spot in the living room and an Echo in the kitchen. Sometimes they both hear a demand, and the wrong device (meaning the one farther away) will respond. I find myself occasionally whispering to an Echo device so its friends don't butt in to the convo. The Echo Sub needed to be reset 3x when I first got it/went to set it up. I had to log in/out of the app a couple times as well before it was recognized and would actually pair to an Echo. Sometimes Alexa tells me she can't complete a request, then my wife (who uses Alexa far less often than I do) will ask the same request and it works...and vice versa. We haven't figured out what we're doing/saying or not doing/not saying for these discrepancies to happen, but hopefully that'll work itself out with time. The most irritating issue I have so far is getting music to play on the "Everywhere" group. Sometimes I say "Alexa play music everywhere" and it just doesn't do it. Sometimes it'll play on only some of the devices, and sometimes it'll only play on the device I was speaking to. Our house is two stories, and we have two kids and a dog, so we spend a ridiculous amount of our time cleaning/walking up and down the stairs. A big part of the reason I bought these was for the music to fill the house while cleaning, and it oftentimes requires me to spend some time arguing with Alexa to get that to happen. It's even gotten to the point where I've had to go into the app and manually select "Everywhere," because the voice command just won't work. Individual components: 2x Echo Dots (w/ separately purchased wall mounts): No complaints. They setup just fine, and work perfectly. They're actually bigger than I thought they would be, and look a little clunky mounted to the wall, but overall they don't mess up our aesthetic enough for me to dock them a star or anything. 5/5 would recommend. 2x Echo Spots: No complaints again. These were the first two devices we bought, and they worked so well I decided to buy the other devices. My favorite part of these is their ability to pull up security cam footage. My desk is in the basement, so it's nice to say "Alexa show me the driveway" and see who just pulled in, or to say "Alexa show me the front door" when the doorbell rings. I paired these will some web cam covers (also bought on Amazon, of course) so Jeffy and his crew can't record me all day long. 2x refurbished Echos (in charcoal): I bought these to play music, and they sound amazing. We'll see how they hold up, given that they're refurbished equipment, but I have my fingers crossed. They also look great, and are not an eye sore like other speakers. 1x Echo Sub: The only device that gave me an issue with the setup process. For that, I'd honestly give the Sub 4/5 stars because it really was a pain in the butt getting it properly hooked up. It gave me issues not just connecting to Wifi, but also when pairing with an Echo. Lots of logging in/out of the app, resetting the Sub. Irritating, to say the least. However, with that one star docked, I'd give it a SOLID 4/5 stars. This thing sounds GREAT. I'm a huge music lover, but hip hop/rap is really where my loyalty lies. And I NEED bass when I jam, and this thing delivers bass in spades. Even with the setup issue, I'm planning on buying another for in the basement. If Amazon ever makes a waterproof version, I'll buy one for outside for bbqs/parties too.
Top critical review
6,506 people found this helpful
☆Read This - Before You Buy Any Alexa Device - Seriously ☆
By Mike Williams on Reviewed in the United States on August 4, 2020
I hate this little device from hell. I used to love it. I bought one for every room in my house, my office at work, and they were good. But now, despite Amazon's alleged spying, some genius at Amazon decided to allow this thing to wake you up all hours of the night with a loud obnoxious noise and a bright yellow light. It will say you have a notification. Oh good, it must be a really good reason for Amazon to notify me of something mid sleep at 2 am on a Tuesday you ponder so you wake up the rest of the house by saying Alexa play notifications. Here's the best part, this little Alien Intelligence Robot without feet from hell will say Please rate the pair of shorts your wife bought last week, we need your review. Well I sure do love reviews, but at 2 am after being woken up to leave one, sadly I don't give a flying poopsicle about the shorts and a bug 1 star rating is all the revenge I can muster. This has been going on for weeks now. And it's enough to drive you mad because, you will contemplate unplugging the dirty little money siphon and cutting your losses, but you'll give the demon one more chance and she will allow you to sleep for a length of time in which you will forgive her treachery but then Boom, like a theif in the night a Hurricane will be boiling out in the Atlantic and this little weather girl from hell will want to notify you of the eminent doom 3 days ahead when the storm will be in your state. You will think how nice it is for all of the warnings you have heard thus far in social media,, television, and every news outlet in existence to be repeated to you as you climb into bed, but it gets even better. As soon as you listen to this golden nugget of doomsday propaganda and ponder how it is that you will sleep now because 3 days may not be enough time to dig a deep enough hole to hide from impending doom, she lights up again, oh my maybe flying dragons are headed this way, I better play the new notification, when your wife wakes up and says stop she has been doing that all evening, they literally keep changing the time of the storm by maybe an hour this way or that. Well by all means, the information could save one of our spoiled lives and we wouldn't want anyone to not know at which precise moment the raindrops will occur, but I do miss life before the artificial noises and alerts, bright yellow lights and bad news desserts. You may say that this is a growing pain with Alexa and AI technology kinks in the programming. I say with the amount of money I have poured into this monopolistic conglomerate, I should at least expect a decent night's sleep in return. You may say in page 74 paragraph D of the updated and revised owner's pamphlet there is a way to turn this "Feature" off, I welcome that comment but feel the need to say that I am not looking to become even slightly better educated on the device, I simply bought it to use as a voice controlled radio, this extra bologna does not appeal to me and has made me regret this purchase and every other from the brown box hq who secretly reads my mind, except when it comes to allowing me sleep, although kudos for recommending the sleep sounds, but it rarely works. We just need to be mindful of the 6 hours that most people like to not be disturbed. I regret selling my Amazon stock at 2400 and I regret purchasing all of these Alexa devices, and don't get me started on teenagers and Alexa devices, the combo that don't mix. They always, always, always leave the device at top volume, so when you walk into the bathroom at dawn and whisper Alexa what time is it, you then need to set an appointment for a blown eardrum and apologize to everyone for waking them up while the teen sleeps soundly through it all. Congratulations Amazon, you have destroyed my sanity. Weird goal but excellent execution.
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