Soundcore Infini Integrated 2.1 Channel 35" Soundbar

I decided to give this soundbar a chance because it is an Anker product and Anker usually makes pretty great stuff. I connected it to my tv using the optical cable provided and started playing games and watching movies. The sound from this is honestly a mixed bag. The movie mode made the dialogue in movies hard to hear because the emphasized more of the surrounding background audio like music or sound fx. So not good there. Music mode is good for just music, I thought maybe it would help with the dialogue, but no, it really is just for music. Honestly the mode specifically for dialogue allowed me to hear everyone talking great at the cost of losing the music and sound fx in the movies. I figured for the price I would keep it, but then the 3rd time I used it, it just buzzed and then no audio at all. I turned it off, unplugged it, messed with every button on the simple remote, but I guess it really wasn’t meant to be. I’m grateful that I was able to return it. I hope that my situation was an uncommon one, because I really do like Anker, but unfortunately I’ll be second guessing purchasing more audio from them. Update 8/6/19: Within hours of my review An Anker customer service rep contacted me apologized for the experience I had with their soundbar. She assured me that Anker was proud of their products and that I was unfortunately the recipient of a faulty soundbar. They are sending me a replacement and As soon as I receive it I will update this review. I have never before dealt with a company that not only quickly responds to my reviews, but also is willing to do everything in their power to make things right. I am now a loyal customer to Anker. I wish more companies were like them. I’ll update this review as soon as I receive the new soundbar. Update 8/18/19: First and foremost I have to say again that Anker’s customer service is amazing! I received the new soundbar and was upgraded to the Soundcore Infini Pro Integrated 2.1 Channel Soundbar with Dolby Atmos. I know that Anker is very proud of their reputation and it is well deserved. I feel like I should write the review for this new soundbar under it’s own page but for convenience sake I’ll do it here. The Soundcore Infini Pro Integrated 2.1 Channel Soundbar with Dolby Atmos is definitely a bigger fuller sounding bar. The biggest thing I wanted to try out was the Dolby Atmos feature. I made sure all my connections were correct and that all the devices, movies, signals were all Dolby Atmos capable. Firstly the surround sound from front, left, right and rear were excellent. I don’t know how the speaker made it sound like something was behind me, but it did! As far as the Atmos feature goes I have to say it works, but not as strongly as the rest of the surround sound. I tested movie mode this time and it’s much more balanced between voice and background sound fx, I can actually distinguish everything. Again music mode is great for tunes and voice mode really separates the voices from the rest of the sound. This soundbar has Bass I mean when a spaceship passes by in a movie you hear the deep sound of the engines booming. I have to say I really do like this soundbar but most of all I like that I can buy an Anker product and rest assured that Anker stands by their customers.