Top positive review
Much better than the current star rating suggests
By Gary Fujioka on Reviewed in the United States on January 8, 2020
I received these as a Christmas gift from my son (thank you Amazon Wish List). I had noted the somewhat mediocre rating which was 3.5 stars just before Christmas 2019. I was prepared to try them, be unimpressed, and exchange them for the Bose or Sony versions. The deep Alexa integration interested me so I gave them a try.I was immediately impressed with the sound quality. They can sound a little tinny if not fitted properly, but the fitment software built into the Alexa app makes matching the right size tips and seating them in your ear very easy - and then performs a quick test measuring sound leak using external mics. When you score full bars you're good to go.At this point I will issue a bit of a warning. If you've taken the time to use the app and test each size of ear tip, your ear canal will be nicely sealed with little to no sound/air bleeding out of gaps. If you crank up the tunes on your new earbuds as is natural, your ears won't be accustomed to the 'efficiency' and your ear drums will complain they've been pounded too hard. They'll need a few days rest.Before I move on to the whiz-bang Alexa stuff I want to circle back to why I think these suffer from an admittedly sucky rating. I believe it's because most of the time we jam our new earbuds in our head holes and get about living. These you want to sit down, become familiar with the app, the tips, and the fitting and testing regimen, and then take the time necessary to make sure they fit well so they can sound their best.The difference in sound quality between my initial trying them out period, and the now they're dialed in period is huge, and well worth the 20-30 minutes I spent.The Alexa integration is super deep and smooth. Since they both came out I've had a Google Home next to my Amazon Echo because they each had certain strengths. Now I've found that Alexa has closed the gap and in many cases moved far ahead of Google to the point that I rarely if ever use the Home.The Bose Active Noise Reduction Technology is not as pronounced (severe) as the Bose Cancelling Technology which to my mind is good. I find the ANR perfect for everyday life. Frankly I'll probably use over the ear Bose when I fly though; they're hard to beat in that environment.I'm finding battery life as specified. I didn't get one seated in the charger quite right once and it didn't charge. That was due to the ear wing accessory I had attached. They're little rubber things that attach to your earbud and have a nub that fits in the fold of your ear to keep it snug. I didn't think I'd use them but the prospect of losing one of these bothers me and the Square Trade Plan no longer covers loss, so ear wings it is.If you're going to pull them out of the case and stuff them in your ears, the 3.5 is probably fair. If you take the time and use the software and fit the tips to your ears they deserve a 5 for sure. They're almost certainly made by Bose, or at least by the people that manufacture for Bose. Amazon doesn't have their own earbud factory. The Bose calculation was probably simple; we can license to Amazon for millions, or manufacture for Amazon for hundreds of millions.CONS:1. Bigger than the less smart Chinese earbuds.2. I don't use them at home as much as I thought I would. In my case I have Echoes in every room so when I say something to my earbuds, a room unit answers.3. I'm the only one in my family that thinks they're cool.
Top critical review
115 people found this helpful
Excellent Noise Cancellation, Alexa rarely hears me, Crazy Battery Drain
By DH on Reviewed in the United States on November 17, 2019
After testing them the Amazon Echo Buds for nearly 2 weeks, here are my favorite and least favorite things about them.The Good:The PairingFor the initial setup, as soon as you open the case for the Echo Buds with the Alexa app open and bluetooth on, the headphones pair automatically. There's no need to put the headphones in any kind of "pairing mode" if you have the Alexa app, which is great. You go from opening the packaging to up and running in less than 10 seconds.Once you've connected, there's a great demonstration video inside the Alexa app, showing how the Buds fit and what you can do with them. It's quick, but definitely worth watching to get an overall idea of how to use them. This process is extremely painless and works really well.Active Noise CancellingThere are two kinds of noise cancelling headphones typically provide - passive or active. Passive noise cancelling is just the headset muffling sound through rubber tips in an in-ear design or padding in an over-the-ear design. Essentially, the headset acts like an earplug or earmuff. Active noise cancellation is when a microphone in the headphones monitor environment noise and create anti-noise that's mixed in with audio to cancel noise.I commute on the train and the subway every day, so headphones are essential. The train is fairly quiet, but the subway can very loud, so the need to block out noise is important. Additionally, dealing with hearing people's conversations, gum chewing, or other noises can be challenging. Samsung's Galaxy Buds have passive noise cancelling, which is ok, but far from ideal. Amazon's Echo Buds have Bose Active Noise Reduction built-in, which is active noise cancelling that provides a sound at a similar frequency to block out low level noise. Frankly, this is fantastic and the main selling point of these earbuds. The difference when the noise cancellation is active is extremely noticeable, and makes for a much better commute. I still hear people's voices and gum chewing, but those noises are significantly muted. When I turn on some white noise, I can barely hear anything else.AlexaThe main point of the earbuds is to have access to Alexa at all times, which is a wonderful idea. With the earbuds in my ears, I can summon Alexa at anytime, hands-free.. If I'm walking and my phone is in my pocket, I can say "Alexa, play my news" or "Alexa, play my music" and the commands are executed. Even if I'm asking in earshot of my other Echo units, the other Echo units know not to listen to the command, and let the Echo Buds handle the request. This works extremely well.Once you get used to talking to Alexa whatever you're doing, your phone becomes less important. You can easily ask the time, the weather, or where your spouse is. You can ask for your favorite song or playlist. You can ask for the lights at home to be turned on. Whatever you can do with your Amazon Echo units at home or your Alexa app, you can do with the Echo Buds.Passthrough modeOne feature that the Echo Buds have, passthrough mode, is an interesting concept - it allows you to hear some outside noises, based on your preference. Inside the Alexa app settings, you can adjust the level of passthrough mode, allowing more or less ambient noise through. I don't particularly see a need for this in my daily life, but you may use this feature.The bad:The major issue that I have is that it's hard to figure out what volume of my voice to use to summon Alexa, and it's unclear what to do when she doesn't respond. When I'm walking around Manhattan and I say "Alexa, play Taylor Swift", and she doesn't respond - I have no idea why not. Was I not loud enough? Did my headset become disconnected? Did I lose signal? In an attempt to get Alexa to hear me, I repeat my request louder and louder, until I eventually give up and pull out my phone to put some music on like a normal person.The problem I have with Alexa in the Echo Buds is that it's not very well integrated into my phone. I can ask Alexa to play music - which will stream from Amazon or Spotify - but my local library on my phone is off limits. I can ask Alexa to raise or lower the volume of my phone, but that's the only request I can make about my phone. My Galaxy Buds would say what app received a notification - I would hear "Messages" or "email from so-and-so", saving me from digging out my phone. The Alexa Buds do nothing when I get a notification.Battery DrainSince I've had the Echo Buds, I have noticed my phone being significantly hotter than normal, and the battery dying a lot sooner than it typically does. I dug into the settings of my phone to discover that the Amazon Alexa app is taking more battery than any other app on my phone, even when I'm at work and the Buds are in the case - when the Amazon Alexa app shouldn't be running at all. I did some investigative Googling, and read on some 12 month old threads that this is common with the Alexa app. I only noticed it since I got the Echo Buds, but your experience may vary. To address this, I removed the app and reinstalled it - but the problem persisted.GesturesTo save you digging your phone out of your pocket or bag to adjust the music, the Echo Buds allow for taps - a double tap on the right earbud, for instance, will play or pause the music. Interesting, a long tap on the right earbud can activate Alexa while a long tap on the left earbud will active Google Assistant. This is a great concept, but I never seemed to be able to consistently tap the earbud to achieve the desired result. Tapping the earbud to figure out the right amount of force when it was deep in my ear was painful and when it didn't work, I just ended up frustrated.The charging caseUpon receiving the Echo Buds, I noticed 2 things - first, the charging case is extremely large, and second, it charges via micro-USB. Since all my recently purchased devices have USB-C - including my phone, my tablet, my Galaxy Buds, and my Nintendo Switch - the decision to only have micro-USB confuses me. However, it seems most Amazon devices utilize micro-USB, so that may explain this decision.Who should buy these:If you're invested in the Echo ecosystem, like earbuds, will benefit from the Active Noise Cancelling, have large pockets and $139, I recommend the Echo Buds. I will be returning mine.
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