INIU 10,000mAh Portable Powerbank

UPDATE 3/1/22: I had written the review (below) giving my unbiased opinions of the INIU portable charger. The points I made in the review were my honest assessments of the product. I had never contacted the company prior to my review and only made this one Amazon review about the B1-41 power bank. I did have concerns and posted them in my review. Unexpectedly, I received an e-mail from INIU wanting to know how they could alleviate my concerns about the product. I responded to INIU's (Karlin at INIU) inquiry and the company went above and beyond to alleviate my dislikes about the product! I will have to say I have never had a company or their customer service department respond to a review wanting to do everything possible to help me like their product! They have been more than helpful and I am very happy with the product now. Since the review below, I have now charged my i-Phone X from this power bank and it charged the phone 3 times before needing to recharge the power bank. I am very happy with the product, the customer service department (Karlin), and their effort to make a customer happy! Thanks, INIU, and Karlin! Keep up the great customer service!! I purchased the INIU Portable Charger with 10,000 mAh of stored power. It has an LED light (not real bright, but could light a door lock or a path directly in front of you at night), the paw footprint charge indicator (which shows the status on the charger in 20% increments), power button on side, 2 USB-A output ports, and a USB-C input and output port. The accessories that come with it are a short (~12 inches) USB-C cable (that has a USB-A connection on one end and a USB-C on the other end to charge the charger with), a short "Welcome Guide" (or instructions), and a travel pouch (which is a netted nylon material with a draw string). The travel pouch will do little to protect the device from the elements (rain/water/dust/etc) or accidental drops. I have now charged the power charger. It came with a slight charge on it so I plugged it in to charge. The charger cannot be charged directly from a wall plug but has to have a computer USB-A port or a 5V/2A USB adapter to charge the power charger. It does not come with a USB adapter plug, that would plug into a wall, so you must use a computer port or purchase (unless you already have one) a USB adapter to charge the INIU power charger with. My charger has just finished charging for the first time and it took over two and a half hours to charge the INIU power charger from a 5V/2A adapter plugged into a 120V electric wall outlet. (I am uncertain how long it would take from a computer's USB port at this time.) As it charges, the paw print blinks and each "paw" will light up as the charge increases in 20% increments (thus 5 paw prints). When it finishes charging, the entire paw lights up with a steady blue glow. (I have not charged my phone/iPad yet with this device.) The part I am concerned about is having to carry a 5V/2A adapter charger to charge the power charger with. It would have been nice if it would have plugged directly into any standard wall socket. Also, you have to have the USB charging cable that came with the charger, since it has a USB-A connector on one end and a USB-C connector on the other end. The USB-C port on the charger is the only way you charge this charger! You cannot use a lightning connector (iPhone) with this device to CHARGE it. You can use a lightning connector to charge your iPhone from this device though. So, you have to have two different cables with you to use this device.....one for charging the charger and one to charge you phone/iPad. Do not forget the 5V/2A adapter charger either.....as it doesn't come with accessory! It is small (5-3/8 inches long x 2-3/4 inches wide x 1/2 inch deep) and will fit well in a purse or shirt/coat pocket. It is totally black, except for the white paw print (when not lighted....blue when lit). Two phones/devices can be charged at the same time. It has a 30 day money back guarantee, a 3 year warranty, and "lifetime technical support". There is NO phone number or address to contact the manufacturer listed, only an email address. It is made in China.