Echo Input – Bring Alexa to your speaker

I changed my review from 5 stars to 1 star because of a software update that now forces me to specify which light, power strip, and/or other devices I want to turn on/off. All of my rooms, lights, power strips, etc... are in various groups for a reason. Each light, outlet, and other devices have a unique name (IE: The upstairs hallway lights are named UH-Light, UH-Light2, and UH-Light 3, my smart power strip has unique ports like TV, Monitors, etc..). YESTERDAY (9/18/2019) I was able to walk into a room and say "Alexa, turn the light on" (in my home office for example) and it turns the light on, Today (9/19/2019) I'm sitting in my home office and I say "Alexa turn the light off" and I get the response "There are multiple devices that share that name, which one do you want". The master bedroom - Setup with only lights (MBR-light, or something like that so I can identify it later when adding other stuff), the wife used to say "Alexa, turn the light off" because that's what she has always said before going to sleep. Today she can't do that because of Amazon's development team. So I say "Alexa turn the office light off" and it turns the ENTIRE OFFICE GROUP OFF. So now I have to go to the app to turn the light off. I reached out to Amazon customer support who tells me I have to be specific when asking the echo to turn the light off as in "Alexa, turn the office light off/on" and that it has always been this way. When I tried to tell them that yesterday I was able to say "Turn the light off" they said it wasn't possible and I have always had to be specific. I set up groups for a reason, that being I can go into a room, say "Alexa, turn the light on" without having to remember each light bulb name or what I named the room/group. Yes, I know what the group names are, I don't expect everyone in my house to remember the group names. There was a software/firmware update overnight that broke all of my Echo's and Amazon's customer support will not acknowledge it. I will not recommend this device to anyone else until they put it back to the way it was. I gave this one 3/5 stars because the sound quality is much better when adding a BOSE system. Update 12/15/2019 - So they fixed the "Alexa, turn the light off" for a few days, then it was broken again... Now they've changed the APP so it's more difficult to find the voice responses to give feedback. I tried saying "Alexa, turn the light off" got the same response as before "There are multiple devices with the name light, which one did you want" If I say "Alexa, turn the office light off" it still turns EVERYTHING IN THE OFFICE GROUP OFF" but Amazon customer support can't seem to get it when I explain that it shouldn't do that. So, like the APP says, I tried saying "Alexa, turn the lights off" it responds with "Sorry, what device" but I can't say "Alexa, turn the office lights off" because it will turn all of the plugs off too, so now Alexa has no voice control over lights if there is anything else in the room. I feel as if I have wasted hundreds of dollars setting this system up for Amazon to come along and ruin it all... Amazon, you should fire your developers and hire people who will do it correctly.