Samsung Q7F Series 2160p Smart QLED 4K UHD TV
$1,439.99
Condition: Factory Reconditioned
Screen Size: 75"
Top positive review
23 people found this helpful
UPDATED REVIEW: Lines are gone in newest update. Great TV, as long as it works correctly!
By Tyler on Reviewed in the United States on August 26, 2017
Update 9/26/2017: Update 1144 has been pushed out to the TV's. I can confirm that the lines are gone from the TV. I am changing my review to be a 5-star review. It's a great TV - just make sure you're looking at it dead-on. Angles kill the quality.-------Update 9/13/2017: I was wrong before. The lines are just as bad as they were previously. Still a do-not-buy recommendation.-------Update 9/2/2017: We had a software update the other day and the lines appear to be better than before. Will continue to monitor and post as soon as I can confirm. Still giving 1 star until confirmed.-------Original: We've had this TV for a little over a month. It has a great picture (although, be prepared, you need to be looking at this TV straight on. Even the slightest angle changes the color and lighting completely!!)However, there are now vertical lines running through the picture. All I see when I view a landscape or solid background are these lighter solid lines running, vertically, through the image. It does not matter what the input is... they persist through everything HBO GO on the TV apps, Apple TV, PlayStation. I can see them more on more static backgrounds, but it's infuriating and frustrating to pay $4000 for a television that has a problem that my $800 Samsung TV never had (even after 8 years of use). Very disappointed in my purchase and will never recommend a Samsung TV again to anyone.EDIT - Adding video so that you can see the lines on a moving picture
Top critical review
3 people found this helpful
Q7F 75" QLED - Great TV...when it works.
By Danny on Reviewed in the United States on February 7, 2018
I purchased this product on Amazon through World Wide Stereo. After about a week of having the TV, the picture would no longer display and thus began the long and perturbing process of dealing with Samsung 'customer service." Need I say more? After just over four weeks, I finally have a working TV again. The issue was a bad T-con board in which a Samsung technician from out-of-state came to repair. Feel free to look up Lakes Electronics in Pompano Beach Florida and read some reviews if you want to get an idea of the type of companies Samsung uses to repair their products; its nothing short of disgusting. Anyway, the reason for failure, unknown. This TV unfortunately has a number of issues and if you don't believe me, feel free to travel over to the Samsung community forums and do some reading. However, my intentions are not to scare you away. In fairness, when the TV works, it is quite a thing of beauty. I really hope that I do not have to endure any further problems. Also, if you are under the pretense that you will be receiving an aluminum Smart Remote as opposed to a black one, don't be so sure. You would think that you would receive premium components with your premium TV, but according to Samsung, my particular model, QN75Q7FAM...., does not. While all of that was purely awful, I still give the product three stars. The interface and picture is very nice and the Smart Remote works like a charm despite not being the silver one. The One Connect Box and One Connect cable are neat, but beware, they are the common culprits in regards to possible malfunction with this TV. I would like to also give a big shoutout to World Wide Stereo. I wouldn't normally recommend ordering something with such value and size via the internet (especially after my experience), but if you are going to, this company is definitely the way to go. They were prepared to give me a number of options to process an exchange or refund, despite not longer having the box (don't throw it away by the way lol) and they even refunded me the difference after the price dropped below what I had already paid for it. Everything about this company is an absolute joy. I didn't even have to pay tax on my order. So if youre gonna take the chance on this TV, do it with them and you wont regret it.
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