Anker SoundBuds Sport NB10 BT Headset

There are multiple reasons I'm giving these a five star review: 1) work well, 2) fit well, 3) good customer service, and 4) good warranty. I bought a pair of these a little more than a year ago while I was desperately trying to find a set of bluetooth earbuds that actually worked with my phone and stayed in my ears while running. I had wired headphones that stayed in my ears, so it was constantly surprising that the bluetooth buds I'd order would fall out constantly. I hesitated at getting these because I don't like the feeling of an earphone clipped to my ear, but figured I'd try them out. They have worked well for more than a year, whether at home listening to audiobooks, commuting on public transit during the workday, listening to music at my desk, listening to music while lifting and running, etc. They're the only bluetooth headphones I have that work well for all of these purposes. The rubber part of the headphone fits over the ear rather comfortably and doesn't cause any sort of pinching, rubbing, or discomfort. The rubber connection between the two sides is light and doesn't dangle or get caught on things. This is important because it's part of the reason I wanted to switch to bluetooth headphones--I needed headphones that didn't get caught on things when I took the train to work every day. I've never had a connection problem or a dropped signal problem (other than walking out of range of my phone). The headphones pair easily with my Samsung 8; just had to press down two buttons for two seconds while scanning with my phone, and it automatically paired. I've had one problem that would normally impact my rating, but it doesn't because the customer service was so great. About 13 months into using these headphones, the right side stopped emitting noise. I don't know what caused it, but it wasn't just a connection issue because even the start up sounds weren't coming through. First I bought new headphones from a different company, thinking I'd try something new. The bluetooth buds I got dropped the connection so much that they were unusable. And they would constantly fall out while running--like night and day compared to these Anker buds. It was so bad I eventually came back to this page to see if I could fix the non-working side of the buds, and I noticed Anker replying to a customer to say that they had an 18-month warranty. I didn't expect the buds to be covered after a warranty after more than a year, and even if they were I expected Anker to be stingy about replacing them. But I emailed Anker support with my issued and, after sending some info, they sent some replacement buds right to me. A few business days later, I had the buds; they paired up and connected with my phone with ease, and now I'm enjoying them again. To sum up, these are the only bluetooth headphones that I would recommend without reservation to friends and people who want to use them for both exercise and relaxing. Others brands seem to either be either good at only one mode or neither.