Top positive review
My favorite Cisco phone to date.
By Henry on Reviewed in the United States on July 22, 2020
I have several of these throughout my house and office, they work extremely well, very easy to customize configuration, features, paging etc. When connecting with just a power cube4 and WiFi it works just as well as being connected to Ethernet. Highly recommend, and Ipcomms.net for 40$/mo HPBX service with unlimited extensions.
Top critical review
6 people found this helpful
Phone ships with old firmware version. Updating firmware requires contract with Cisco.
By Intelligentsia on Reviewed in the United States on July 5, 2019
Amazon does NOT provide the technical support indicated on the website. The reps cannot answer ANY technical questions about this product. They will transfer you to Cisco, who tells you that they do NOT support any product sold by Amazon. The phone was shipped with old/obsolete firmware (sip88xx.11-0-0MPP-7) when current version is 11.2.3 MSR1-1. Cannot download firmware without a Cisco account. Neither Amazon nor Cisco could help. Does not seem possible top download custom wallpaper our ringtones on the 3PCC version of this phone.
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