ADM Beginner 21" Soprano Ukulele Starter Kit

**Update from 2 stars to 4 stars: 1/28/2025** ADM finally got in contact with me and sent out the missing items. The process took about a month because of shipping, but we are very happy with the customer service. See original review below. Original Review: 2 stars because we've ordered this twice and both times there were issues. I also feel this seller has poor customer service. If I ever hear back from them and they resolve my issue I will update my rating/review. The first time, it came broken with one of the tuner knob screws being stripped out, so the string would just fall off. I contacted the seller through their website and never heard back. Poor customer service, but not that big of a big deal. We got a refund from Amazon, returned the defective Ukulele, and ordered a new one. The second one just came in and it's missing everything but the Ukulele and the black Ukulele bag. No strap, picks, e-tuner, extra strings, fingerboard stickers, training cards, cleaning cloth, or fingerboard stickers. My kid loves the Ukulele, but to me this is not getting my moneys worth, and it's definitely not what I paid for. The return/reordering process took quite a while so I'm not going to return it, but I do hope ADM sees this and can send me the missing items. Aside from that, my kid really does love it. He's 5 and it's a perfect size for him. He loves the color. He's bummed he doesn't have "the cool strap" and the learning cards. It seems well made. We don't have the e-tuner so it's probably not tuned, but it does sound nice. Not too twangy. Overall a very nice product...I just want all of what I paid for!