Top positive review
4 people found this helpful
Purchased after problems with Sony Blue-Ray Player
By M. Anderson on Reviewed in the United States on September 13, 2015
I purchased this to replace a similar Sony device. I learned the hard way that Sony is not good to deal with when it comes to customer service. I gave up on Sony and this player was easy to set up and it is working perfectly with our LG big screen TV. I don't know if Sony connects the dots very well because I had problems with their low cost Blue-Ray Player and their customer service was terrible. When it came time to buy an expensive TV I made sure it wasn't a Sony. LG seems to make good products and so far I haven't had to contact their customer service because the products work as advertised.
Top critical review
2 people found this helpful
Wouldn't recommend
By William on Reviewed in the United States on February 20, 2020
Either this was defective out of the box or it really sucks? Seemed OK, set up was fairly simple. Set up Wi-Fi ect. Went to put in a Disc and the door wouldn't open? Hmm finally got it to open Once the movie was playing it interrupted the show? Told me to set up network connection:( Had to restart movie after turning off unit because it wouldn't allow me to move forward? Bad Software Tried playing my Amazon Prime later and the unit would not turn on:( Once I finally got it to turn on and was playing a show, the remote would not allow me to pause without stopping the show. Overall bad experience! Replaced with the Sony BDPS3700 and it works GREAT, would highly recommend the Sony.
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