Antlion Audio ModMic Attachable Boom Mic

(Scroll all the way down for an update on the situation) I was initially going to give a slightly higher review but after seeing that Antlion doesn't care about the claims they make and lie to the customer I've decided against it. Since the company solely manufactures and sells ModMics I would say the company's practices would tie into the review of the product as well. I ordered this for my Beyerdynamic DT 770 Pro (80 Ohm), which is without a doubt one of the most popular headphones out there along with the rest of the DT series, the MDR v6/7506, a few AKGs and pretty much the entire Sennheiser lineup. Based on this fact you would think they have extensively tested their product with the above headphones. When first attaching the magnetic clasp it's a little hard to get it rotated perfectly so the mic isn't too high or low and you don't have the option of swiveling it like with the attached boom microphones on headsets. You have two positions which are really high or regular. Because of this I had to remove the clasp and re-position it after rotating it to make the mic point where I wanted it to. When pulling the ModMic's magnetic clasp off the headphones it damaged the strip on the side that has the product name on it by ripping it out. I noticed after this that whenever I would pull the mic off the magnetic clasp it would tug on this part as well. Obviously since they damaged my headphones I returned the product. However, I contacted Antlion because they make claims that this won't happen. https://modmic.uservoice.com/knowledgebase/articles/846654-basics-using-the-modmic-101 You can see on this website they make this claim: "As long as you don't take any extreme measures to pry off the Base Clasp (like using a knife or the claw end of a hammer), it should not damage the surface of your headphones in any way." You may be thinking "that isn't their website! hold on man!" but I should explain to you that this is just a platform of which they distribute information and it's linked on their official website in the footer. I contacted the company via email and explained the issue, along with sending an image of the damaged headphones and Louis from Antlion told me this: "Please provide a photo of both sides of the headphones so we can compare the two sides to each other. Also, exactly where on the headphones was the Base Clasp was attached t?" This means that he isn't familiar with one of the most popular headphones out there, which is surprising. He should have been able to see what the damage was without me sending further images. In addition to this, he could have simply looked up the product online to see what a normal side looks like. I sent the image he requested as well as a modified version of the one I originally sent which clearly marks where the damage was done. He then told me this: "Thank you for the updated info. For the side you attached and removed the Boom Clasp - I do see that the smooth area of the headphones (the strip with the name of the headphones on it) is a bit separated. Our Warranty only covers the ModMic and its accessories, as stated here. I apologize, but we will not be able to cover what happened here. We do state that removing the Base Clasp will not damage your headphones, but in the context of the sticky gray foam being hard to remove or leaving a residue or mark on the headphones." Sorry Louis, but you're wrong. When your company states "pry off the Base Clasp (like using a knife or the claw end of a hammer)" it's obviously an implication to gouging, scratching or otherwise damaging the surface of the headphone. The worst part is that stating "it should not damage the surface of your headphones in any way" is explicitly stating that this shouldn't happen. The company refuses to stand by their product after it damaged expensive high-end headphones. For the product itself: Pros: - Sounds fine - Case is really nice - Build quality seems fine but I only had it for a night so I don't know how well it holds up to frequent use Cons: - Crappy company who doesn't care if they damage your headphones - Mute is too high up on the cord - Not enough cable management things included - Once you attach the clasp there's pretty much no amount of customization of the positioning of the mic that leaves it in a usable state. UPDATE: 7/27/2016: It's hard to figure out where to rate something in a situation like this. I would say a company could only slightly influence a review after deciding on the product. When the product is reviewed negatively and you feel the customer support is unwilling to talk things out I think it's easy to rate 1/5. 3/5 will hopefully be accurate and fair after this new information because after all, removing the clasp by hand did rip apart the side of my headphones which aren't some cheap Radioshack things. However, after one of their CS agents saw this review they asked me to contact them (as you can see in the comments) I did so. Rob from their team offered an independent refund from the Amazon one via PayPal for the cost of the AntLion. They've also updated their knowledge-base to not indicate that it won't damage the headphones in any way. Thank You Rob.