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3.3 out of 5 stars

Pioneer SP-SB23W 2.1ch Soundbar System

$154.99
$399.99 61% off Reference Price
Condition: New
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Top positive review
1 people found this helpful
ONE OF THE BEST SOUNDING SOUNDBARS OUT THERE. RICH CLEAR OPEN SOUND FOR VOICE, MOVIES, AND CASUAL MUSIC LISTENING.
By Inspired Dribble on Reviewed in the United States on April 16, 2018
Very Good Sound. Open, rich, natural, can be played loud, and NOT a little boxed in and lacking in the vocals in like my older Yamaha Sound Bar or even the newer ZVOX SB500 that I had at the same time and did an A-B With. The ZVOX sounded a little thin and tin like and slightly boxy to me compared to the richer more open sound of the Pioneer SP-SB23W. This Pioneer sound bar offers Optional bluetooth for your music, another setting for movies, and another setting for voice. The voice pretty much cuts the subwoofer, the music ads modest bass and subwoofer, and the movie seems to had more to the treble and the bass. The subwoofer is adjustable on all settings. I had a little trouble getting the subwoofer to sync at first. However, even though they originally ask you to push the button on the main soundbar and sub for them to sync originally, if you ever loose the sync with the subwoofer, you can unplug the subwoofer and just push the sync button on it without dealing with the main soundbar button again or maybe even wait and the sub syncs on its own later. By the way, I have a high end stereo system that I assembled over the years which will challenge most stereo systems around, and know good sound when I hear it. Bear in mind, no soundbar with its physical and design limitations will compare to a larger stereo system in quality. The design of the Pioneer is a little mousy and boring looking, but at a distance under the TV it looks fine and more importantly, for a soundbar, what you hear is one of the best soundbars out there. PERIOD. Why not. It has numerous larger drivers instead of tiny ones. The subwoofer is wireless and a little small, but for that reason, integrates better with the sound than some others easily produces rich deep bass (adjustable) for music and videos and being wireless lets you move it to an ideal location. I suspect that bigger is better and the physics of the larger speaker drivers in this sound bar and isolated amplifiers is what delivers the rich sound heard in comparison to other soundbars I have hear. I hear clear yet rich quality dialog and good dynamic response with movies and music. The Pioneer SB-SB23W allows you to use the Bluetooth function to control it with your iPad, phone, computer, etc. So if you have a library of digitized music on your computer or phone or want to use music and radio services to play through it, for its size, it will not disappoint and can fill your livingroom or even most of your house with sound. This soundbar will learn the buttons on your TV remote also. You just hold down the learn button until it flashes or turns solid blue, use the Pioneer remote and touch the key you want to program, then touch your corresponding remote key, they touch the pioneer one last time to program that key and continue through everything on your remote that you want to program, then hold down the learn key again until it stops flashing or turns solid blue which finalizes programming. I mention this because a u tube video by pioneer says to hold down the learn key until it turns a solid blue, and from my experience, a flashing blue is what you really get with my unit to trigger the learning mode. This subwoofer is being clearanced, so I assume a newer more modern one is coming out. However, don't assume it will sound as good or better, especially for the price. The trend is toward slimmer smaller soundbards with smaller speakers that can't match larger drivers in quality and volume of sound. My older Yamaha soundbar did not sound as good, and could not be played loud like this Pioneer sound bar. Bear in mind that CNET in its 2018 review, even with the new soundbars in place, still put this soundbar above most of the slightly more attractive newer more expensive and slimmer units sound wise. If you can get past some of the reliability complaints, this is one of the best sounding soundbars under $1,000 out there. There have been some complaints historically about reliability. Perhaps Pioneer has corrected these problems over time. I have had mine for about a month, and I have no problems. Perhaps buying this Pioneer SB23W at the discounted clearance price brand new and spending the extra $20 for the extended warranty is a very good idea. Another good idea, is to do as I have done and simply to leave it on even if muted at night for about two or three weeks straight. If there are any defects or if anything is going to go out , it will probably do it by then. Either way, know that although it is not the prettiest (nor is it ugly) or quit as fully featured as others , you are buying one of the best sounding sound bars out there for both music and movies at any price.
Top critical review
64 people found this helpful
Has now broke twice in 13 months. Second time just outside warranty.
By Krith on Reviewed in the United States on March 3, 2015
This is a FANTASTIC speaker...when it works. The way it filled my living room with sound was great. I can't go back to the plain TV speakers, but here's the issue - it's died twice. Issue #1 - Popping sound. After about 7 months of use a slight popping sound started to occur each time the speaker was turned on. This gradually got louder. Then every time you would mute the bar, the sound wouldn't come back. This gradually got worse, to the point in which the sound wouldn't come back on at all. Now came my first experience with Pioneer Service. Easily the worst service I've ever dealt with. Their website for repairing a product does not have this bar in its system so you can't fill out the online repair form. It keeps saying that the model number is wrong. I pointed this out to them, with a screenshot even, and they still haven't fixed it 6 months later (I know because I now have a second issue). I had to email to fix it. Multiple people later (each email had a different person responding to me), and after waiting a long time (finally had to send an email asking them if they deleted my initial ones because it had been a week), they finally gave me an address to send the bar to. $35 shipping cost for me to eat. I hear nothing until I receive the bar weeks later. No paperwork with it to say what they fixed. I called the number and found that it was a firmware upgrade issue. They had to do it there. So their bad software cost me an addition $35?? Crazy. Now the bar was fine....for another 5 months. Issue #2 - Sound stops. That's where I am now. The sound just stops. Initially it was able to come back on once I turned the bar on/off, but not anymore. I tried all the changing of cords, using the red & white instead of optical, etc. Nothing works. The sound is gone. Now I've just emailed them again because their website still doesn't work. Of course now I'm outside of the 1 year warranty, plus I don't want to spend another $35 for shipping. I have a feeling that they will tell me that I'm out of luck. I get that feeling from the initial "service" that was anything but. I'll keep you updated if they help or don't. I strongly feel that a companies service goes a long way in helping me chose to buy their product or not. Let's face it, things break. If the company fixes it on their dime, especially when it's their issue (firmware), then I respect them. So far I don't think I would buy anything Pioneer ever again. Hopefully they will help and I'll change me attitude. FYI - the phone number they have listed on the website goes to an automated message. The message goes through the Pioneer items. If you chose "Home items" then it gives you a new number to call. If you call that number you got an operator saying that it has been disconnected. I thought that Pioneer was a reputable company. Are they getting ready to go bankrupt or something???? **EDIT** Emailed them since you can't do the online repair with this item. 13 days later and I still didn't hear anything. Had to email again, next day I got a reply saying that they will send me a FedEx label through email so that I can ship it back to be fixed. I'll update again later. **EDIT 2** Mailed back the soundbar over 3 weeks ago. Have heard nothing. Not an email, nothing. Just emailed support again to ask what is going on. This is what I'm talking about with horrible support.... **EDIT 3** Just got the soundbar back. Seems to be working once more. Again no note or anything telling me what they did. Called support, waited, then finally was told that it was....dun, dun, dun, another FIRMWARE UPDATE. Yep. Second time I had to send this across country just to get a firmware update. Unbelievable. It would be semi-tolerable if their support wasn't so horrendous. So 14 months I've owned this and most of that time it has not been usable. If I could upgrade my own firmware, I would have been without it for only a few days, not months. Of course they could also make firmware that works in the first place. TL:DR - Soundbar is great when it works. Broke twice. Pioneer service is HORRENDOUS and costly.

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